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Joann C was very nice and friendly in helping me get my account validated! The setup was very easy as far as templates.
Support was great! Helped me through verification and setup. Very helpful and friendly, Thanks Regie!!
I'm new to the app so as you can imagine.... I have tons of questions. I spoke with Joann C. regarding applying my "brand kit" to my emails, and Joann was very detailed, quick, and efficient on resolving my issue. Joann was patient and even verified requested changes by me before applying them. I am hooked on the customer service agents, and those such as Joann C. will make my and the others customer's experiences extremely pleasant. Thank you, Joann C., you've made life easier for me.
The Set Up is a little bit complicated and i was lost like Frodo, but after a few Videos i was ready to set up everything right.
Thank you for your review. If you want to get the most from our app, please contact our support team :)
The customer service is outstanding. They respond quickly and helped walk me through setting up my account & SMS messaging, which was great, as I'm a first-time shop owner. I would definitely recommend this app for anyone just starting out like I was - the real-time assistance and ease of use is so worth it.
Regie was very helpful in the chat support for me
was a great help Joann C helped me set up the policy on my website
Super simple set up and looking forward to making use of all the sms features to sell more products and continue to create a happy customer base.
I had a problem with localizing color edits to pictures and editing text in one of my feed categories but with the help of the chat who answered me very quickly I solved this small problem.Thanks Princess S (chat contact)
perfect assistance helped me thanks marnie highly recommend to everyone they respond right away thanks