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It's a great tool to engage with customers. I had problems with verifying the account and TFN, the customer service rep AJ did a wonderful job to finish the process.
Princess has done an amazing job to help me set up my smsbump onmy store. i give her 5 stars
Yotpo SMSbump has been good thus far! What made it really stand out though was Quin from the Customer Support team going the extra mile to help us get up and running. Thank you Quin!
PL for guest service support was really helpful and made the process of getting my toll free number verified really easy and in a timely manner.
I encountered some technical issues on my app. Very excellent customer service. Fixed in no time. Thank you so Marnie!!
just had a great chat with marnie from Yotpo
what has taken all week with the domain provider and a day with shopify
is now all done, it took about 10 mins to sort out Cnames etc
thanks
I can't express how grateful I am for the exceptional support I received from Quin and the entire Yotpo team. My account encountered a temporary block from sending emails, which was a huge concern for me and my business. Quin promptly stepped in and resolved the issue with remarkable speed and efficiency.
Not only did Quin resolve the problem swiftly, but her communication throughout the process was outstanding. Quin kept me informed at every step and ensured that my concerns were addressed promptly.
As for the Yotpo Email Marketing and SMS app itself, I've found it to be incredibly powerful and effective in reaching my customers. The ease of use and robust features make it a must-have for any Shopify store owner looking to enhance their marketing efforts.
I highly recommend Yotpo Email Marketing and SMS to anyone looking to take their marketing strategy to the next level. And if you ever encounter any issues, rest assured that Quin and the fantastic support team will be there to assist you every step of the way.
Thank you, Quin, and thank you, Yotpo, for providing such an outstanding product and support experience!
Joann C
is cool
Joann C was awesome to work with. My question was answered in litteral seconds, and I could go on with my day, awesome!
Best app hands down for SMS. Customer Support from Johny D helped a lot