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Yotpo support was very helpful and was very quick to reply and solve my issues. Melvin was extremely helpful and effective in addressing my concern. He offered clear guidance and guided me step by step through the resolution process.
BE AWARE this company they charge me 199$/m. more than a ONE year while i was on a FREE PLAN. I escalated several times this problem but since now NEVER get answer and REFUND!
WATCH OUT, this is PURE SCAM will notify Shopify relevant team !
Thank you for bringing this to our attention. We take such matters very seriously and want to ensure that we address your concerns accurately.
Firstly, we apologize for any frustration you may have experienced. Based on your request, we have already processed the whole refund back to your original payment method.
Additionally, someone from our team has reached out to you to clarify any misunderstandings regarding the free trial and ensure all your concerns are addressed. We strive to provide the best service possible, and we regret that we fell short in your case.
If there are any further issues or if you have any additional questions, please do not hesitate to reach out to us directly. We are here to help and ensure that this matter is fully resolved.
Thank you for your understanding and patience. Please feel free to reach out if you have any questions
Melvin F was awesome! Super helpful. I really love using this app and also inviting my clients to use the app as well.
I appreciated the experience. Marnie. E was super friendly and helpful. Problem solved quickly. Keep it up.
Melvin is helpful in explaining what I need to do next
Easy to use, regarding verification you have to contact support, but Quin's instructions, who served me, were so clear that everything went as it should. - Mikael / CMS-ECOMMERCE
Fast support, and Rock N is on point!
PL was amazing and very helpful. Walked me through al the processes to get verified very quickly enabling me to get back to my store. Thank You So Much.
I had an exceptional experience with this email marketing company. John D. went above and beyond to help me resolve an issue I was facing. His expertise and dedication were evident throughout our interaction. John patiently listened to my concerns, provided clear and concise solutions, and ensured everything was resolved promptly. Thanks to his support, my campaign is now running smoothly, and I couldn't be happier with the service. I highly recommend this company, especially for the outstanding assistance provided by John D.!
I love this app! Very easy to use and if you need help with anything the support team responds very quickly and stays connected until your issue is resolved. I worked with Rock today on a issue and it was a pleasure! He worked with until we got it working