評價 (8,269)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年1月2日

I was having trouble setting up everything correctly and I was helped with the service of Marnie with great speed and quality customer service.

Hidden Gemz
美國
使用應用程式 4個月
2023年12月14日

PL helped me a lot. Great customer service!

TCS Boutique
美國
使用應用程式 接近3年
2024年5月30日

Card Abandoner Reminders are not working with - non-subscribed abandoners! Be aware!

This guys don't know the difference between cart abandoning reminder and marketing email....

If you use their service you risk to loose a lot of revenue!

HYKLE
保加利亞
使用應用程式 5天
Yotpo - Email & SMS 已回覆 2024年6月5日

Thank you for your feedback. We understand your concerns and want to clarify the distinctions between various types of communication triggers.

There are certain triggers, such as Order Created, Shipped, and Delivered, that are considered transactional. For these, we will send messages even if the shopper is not a subscriber, as they are essential for completing the purchase process and providing updates on their orders.

However, this is not the case for the Abandoned Checkout trigger. This type of message is considered marketing communication as it is an attempt to secure a purchase or drive revenue, and therefore, we require the shopper's consent to send these reminders. Adhering to these regulations is crucial for maintaining compliance and protecting your business in the long term.

We regret any inconvenience this may have caused and assure you that we are committed to helping you achieve your business goals. Please let us know how we can assist you further, and we will do our utmost to ensure your satisfaction and success.

Thank you for your understanding and continued partnership.

2024年2月2日

PL was really helpful and nice, assisting me with the entire process!

HeavyHanded
美國
使用應用程式 大約1年
2023年12月25日

i had a customer service officer named Regie, amazing service and made things very swift and easy for me. Thank you

Luminate Lux
澳洲
使用應用程式 5個月
2024年3月5日

Customer support is great. Melvin was very helpful during the setup process.

SPRYNN
美國
使用應用程式 3個月
2024年5月10日

best app best cx service thanks to Joann C

Sampson Eco Shop
加拿大
使用應用程式 4個月
2024年5月5日

Thanks a lot John for your patience ! Good team

Lavendya
法國
使用應用程式 3個月
2024年1月24日

Customer support was excellent they helped me solve my problem very quick & was patient.

SoSouls
美國
使用應用程式 5個月
2024年1月7日

keanu was very good help/ quick response time/ got my issues resolved pretty quickly

Socially Unbothered™
美國
使用應用程式 3個月