評論 (8,348)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年11月27日

Marnie was such a great help. I was able to get the help I needed right away and also learned a little something new. Greatly appreciated!

WISPER COUTURE
美國
使用應用程式 大約2年
2024年12月18日

Just installed the app and wanted a little help with the flows setup. I was helped by Marnie who was very nice and helpful. So far so good.

TOYBOX
賽普勒斯
使用應用程式 6個月
2025年1月14日

The product review section has been great so far. I just contacted Marnie for help adding Yotpo to my website for emails and flow. She was very helpful!

Orphaned Wool
美國
使用應用程式 大約1個月
2025年1月23日

I have been using this app for the past two years, the sms campaign part of things Is a complete scam. Recently I’ve noticed that the campaigns aren’t being sent to my customers and the app is overcharging for messages sent. I’ve reached out each time and a ticket is created with no resolution and broken promises. I will be moving to a different app.

SNNUDE
美國
使用應用程式 接近3年
Yotpo - Email & SMS 已回覆 2025年2月25日

We're sorry to hear about your experience, and we truly understand your frustration. After reviewing the campaign, we found everything was sent as expected, with some ...

2025年2月26日

I had an issue with not being able to respond to a customer message. I got a customer service person within minutes and the problem was fixed in seconds. Thank you!!!

The Leavened Box
美國
使用應用程式 30天
2025年2月3日

I reached out to have my TFN verified. Jay helped me resolve this issued within 4-5 minutes. That's great customer service. Jay was very nice and helpful.

My Sister's Keeper Boutique LLC
美國
使用應用程式 接近3年
2025年2月6日

Great app and great support. We use it on all our sites for SMS.

Quin was incredibly helpful and quickly helped us resolve a small issue we had. Highly recommend.

ibigboi
美國
使用應用程式 2個月
2025年2月9日

The app purposely reports fake ROI data to incentivise you to spend more on sent emails. When we contacted them showing fake ROI reports on orders that were included in results despite having nothing to do with sent email campaigns they only said that they could not provide information on how the data is calculated and closed the ticket.
We're reporting them for a gross violation of the Shopify ...

Babylove.ie
愛爾蘭
使用應用程式 5個月
Yotpo - Email & SMS 已回覆 2025年2月18日

Thank you for meeting us earlier this week and sharing your thoughts. We greatly value your feedback about our attribution model and we will continue to develop and improve ...

2024年11月21日

"I had a fantastic experience with Yotpo's support team, especially with John D. He was incredibly knowledgeable, patient, and quick to resolve my issue. John went above and beyond to ensure I fully understood the solution and even provided additional tips to optimize my setup. It's rare to find such dedicated and efficient customer service. Thanks to John D and the Yotpo team for making the ...

Pluukz
荷蘭
使用應用程式 接近2年
2025年1月25日

Veri kindly customer service. I chat with Joann and he is very good boy. Thank you for support. Have a success with your business

Pazaruvay Izgodno
保加利亞
使用應用程式 1年多