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While setting up my account to make it compliant with the USA and Canada so I can do SMS marketing Marnie helped me out on the live chat and response was fast, even though we had some few mistakes on my end setting up we worked together to fix them quickly so now I wait for the rest of the back end process. If only Facebook had live support like other Shopify apps lol. Thanks Marnie, I hope I get to set up my campaigns soon :- )
Regie was super helpful, friendly and listed all the steps very clearly and easily for me. On top of that he was very, very patient with me while I did everything which I appreciate because I was taking a long time trying to figure everything out. Love this is app as well super customizable and user friendly.
Very good customer service. Fast, quality response. Thank you Marnie
joann C was great, customer service was on point!
John D was very helpful it getting my verification process started. I am looking forward to being able to use your service. Thank you!
Money making software you must have. Adds 30% to our revenue each month.
Overall, the experience was simple. Quin helped me through the process and had comforting customer service. The only issue was on my part where i was struggling to find the link to my privacy policy lol.
Very responsive support. I had a problem sending SMS messages. I contacted support. Rock quickly understood what was going on and told me what to do to validate my account.
In a few minutes, the problem was resolved.
Thanks, Rock N
Marnie was very helpful! straight to the point, yet friendly. Thank you Yotpo
PL from customer service was quick to help with a concern I had with SMS Bump. I like the app. It's easy to use. While it is expensive, it was faster to set up than Klaviyo. Provided I can start generating more sales, I plan to use this super helpful app for years to come.