評價 (8,223)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年6月22日

Best customer service with Aljohn.

He helps me like no one did before in a few minutes. Nice job from him and the entire team

EyeLights | Affichage tête haute Moto
法國
使用應用程式 29天
2019年2月28日

Really good app, Helped me recover alot of abaonded checkouts nd carts, would of lost alot of orders and cusomters if it werent for this amazing app and marketplace, alove them!

BabyMemories.co
美國
使用應用程式 29天
2023年3月13日

Joann C was very helpful and guided me through every step!
He was very patient and attentive with everything and helped through the whole process of getting my account verified.

The Essential Gentleman
美國
使用應用程式 29天
2023年2月10日

I recently had the pleasure of using the SMSBump app and I must say I am thoroughly impressed! The app itself is user-friendly and offers a wide range of features that make managing SMS marketing campaigns a breeze. But what really sets SMSBump apart is their customer support.

During my setup, I had a few questions and concerns, and that's when I was introduced to Djan, a customer agent who went above and beyond to help me. He was patient, knowledgeable, and most importantly, he resolved all my issues quickly.

WeightedStuffed.com
英國
使用應用程式 29天
Yotpo - Email & SMS 已回覆 2023年2月10日

Thank you for writing a review — we value your feedback.

編輯時間:2024年10月1日

Okay YOTPO Smsbump I am amending my review to get some help here. I can load SMS BUMP via shopify. I cant email you guys as you dont accept support emails. Your auto reply link to a form doesn't load.

Starting to get a bit frustrated over here. How do I get help if nothing loads for me?

Why would you not accept support emails?

I am travelling and using a VPN I am not sure if this causing the issue of the app and form link to load but has something to do with your hositng 100%.

Manchester Factory
澳洲
使用應用程式 2年多
2022年9月2日

I use this app to send promos, and build relationships with my audience. I love the app overall. I wish the scheduled text would go out on time sometimes there is an up to 10 min delay.

voshofficial
美國
使用應用程式 大約2年
2020年9月25日

Great app, very usefull to get additional purchases from customers, thanks to Angelica for quick support ;)

Animals Tools
波蘭
使用應用程式 29天
2023年2月18日

Marnie was very helpful and professional when I needed help with something. Her language was at the level as it should be.

Zeal
比利時
使用應用程式 29天
Yotpo - Email & SMS 已回覆 2023年2月24日

Thank you for sharing your thoughts with us!

2023年9月14日

I was helped by Quin and in seconds my account was set up and read to run and message my clients, thanks guys

Heal Mud
美國
使用應用程式 29天
2022年12月14日

Marnie as service has done a really good job!
Congratulations on a job well done! You have consistently shown dedication and hard work, and it has not gone unnoticed. Your efforts have not only brought success to the team, but also set a great example for others to follow. Keep up the fantastic work and keep pushing yourself to even greater heights!

nima jewels™
法國
使用應用程式 29天
Yotpo - Email & SMS 已回覆 2023年1月20日

Thank you for writing a review — we value your feedback.