評價 (8,195)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
編輯時間:2023年6月6日

Joann was very helpful and has let me know when the issue will be fixed. I trust that she has it covered and will be able to figure the whole situation out. 10/10 she has solid customer service. Thank you.

PSYCHOPATHIC
美國
使用應用程式 20天
2023年2月17日

PL, was so nice and helpful! She is such a doll, thank you for everything! <3 I recommend this app 100%.

Crystal Synergy
美國
使用應用程式 20天
Yotpo - Email & SMS 已回覆 2023年2月24日

We appreciate your feedback, thank you!

2023年3月9日

thank you so much my I received Lord as my customer service rep today and i was walked through the steps i need very kindly. lord was very patient and sent me all the links i needed. thank Lord

BLAC PLAGUE
美國
使用應用程式 20天
2019年4月8日

I used the app to help me increase my reach with my customers and save me time. So far so good! Thanks fro this awesome tool. It is easy to use, has helpful videos, and allows you to test what you create before sending it to customers!

MILANBLOCKS
美國
使用應用程式 1年多
2023年5月13日

I have multiple Stores and SMS Bump is always my go to!n Easy integration, setup and campaigns. I also love that I can bring subscribers into my Shopify store and they auto sync!

TNCFL
美國
使用應用程式 20天
2022年10月13日

Excellent service! Their support helped me set up my account fast and easily! It is a user-friendly app. Thank you!

Relief The Pain
加拿大
使用應用程式 20天
2019年4月8日

User interface is nice. I hope it will increase our sales. Will comeback soon to review again.......

Citron Dubai
阿拉伯聯合大公國
使用應用程式 1年多
2023年5月23日

I just used SMS Bump for the first time and the support was exceptional! Joann C was very helpful and replied really fast! That's the support every business needs :)

BabyShack
英國
使用應用程式 20天
2020年7月19日

Terrible app, it also kept charging me when I tried to turn it off! I have reached out to customer service multiple times without response!

Knife Depot
美國
使用應用程式 1年多
Yotpo - Email & SMS 已回覆 2020年7月27日

Hello there! Stoyan here from the SMSBump team. I am sorry to hear you didn't have a more positive experience.

We checked your case, and it seems that you were automatically charged mainly because you left the Auto Recharge option active on your profile. We've contacted you a couple of times to show you how you can disable it. We even disabled it manually on our side, so you don't get charged additionally.

In addition, we've contacted you so you can get a refund on the money that was not used. However, as of now, we've not received a response.

We look forward to resolving all your issues and if you are willing to continue working with us, we will be happy to show you how yo can get the most of our app.

Regards,
Stoyan from the SMSBump team.

EDIT (4th AUG): We've contacted the customer and explained the situation, we are waiting for feedback from them.

EDIT (17th AUG): We are still waiting for feedback from the merchant.

2019年3月15日

i used thi app. i really like how is dose SMsbump. Perfect app nice . Gold. This is gold. Thank you, good sir! earned yourself a subscribe!

lifecosy
越南
使用應用程式 20天