評價 (8,195)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年12月23日

EXPENSIVE. Use Klaviyo instead. 3x the cost, limited liquid functionality, and non-compliant with SMS sending rules to the same degree as Klaviyo. Bad support.

Oz Backcountry
澳洲
使用應用程式 1年多
2018年11月10日

I just install the app and I will come later to report the result.
I have high hopes for this app.
Thank you!

CEZ
菲律賓
使用應用程式 1年多
2022年10月12日

The more I use this App the more it grows on me. The customer service is brilliant and they instantly help you. Thank you PL, you was a big help. 10/10 Custumer service

Daddy Tools
英國
使用應用程式 19天
2022年11月18日

Great up, and easy to use. a lot pf tutorials and Joann C was really helpful with my problem with validating my account

Huzza Store
沙烏地阿拉伯
使用應用程式 19天
2022年8月21日

Great app, great support, guys are helpful and they are replying very fast, A lot of features in the app

benaro.pl
波蘭
使用應用程式 18天
編輯時間:2022年8月23日

This app is the worst. I'm writing this so drained after another glitch in the app has caused a text to go out at the completely wrong time which will probably result in so many unsubscribes and customer issues. I've given this app so many changes and I'm just done. Definitely switching to a different SMS provider this week. If you have the chance to do that from the beginning, do it and avoid the headache from SMS Bump. UPDATE: I just want to make sure that people know that in addition to the app being useless, the creators are dishonest. The response to this review says that they can already see someone has reached out to me since leaving this review regarding my issues??? NO ONE from this app has sent me a single message since I left this review. They must just automatically say that in all review responses to save face in front of other Shopify users. No integrity at all.

The Bougie Brand
美國
使用應用程式 1年多
Yotpo - Email & SMS 已回覆 2022年8月22日

Hello,

Thank you for reaching out.

I sincerely apologize for any trouble you are experiencing.

We are more than happy to assist you!

I can see that one of our team members has reached out recently to help further resolve this for you.

We look forward to being in touch.

Kind regards,
Customer Care SMSBump

-----------------------------------------

UPDATE:

Hello,

After multiple attempts of reaching out, unfortunately, we were unable to get in touch with this user to further assist with the issue described. It seems they are not responding to our outreaches.

However, we would love to further assist with their account and we welcome them to reach back upon our attempts to follow up.

Kind Regards
SMSBump Support Team

2023年10月15日

Thank you AJ for amazing support.

The Asmi
印度
使用應用程式 18天
2023年1月23日

Djan, thank you for your very helpful support service. Now we move with this instrument of workforce.

Nobleleads Fashion Online Store
西班牙
使用應用程式 1年多
2023年5月15日

Quin was very good at helping me work through our number verification process. The app is easy to use and very effective!

Pawsitivity Co
加拿大
使用應用程式 18天
2023年10月9日

Great app and customer service! Keano helped me solve my concerns and was very nice

Calithe
羅馬尼亞
使用應用程式 18天