評價 (8,283)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年5月23日

I just used SMS Bump for the first time and the support was exceptional! Joann C was very helpful and replied really fast! That's the support every business needs :)

BabyShack
英國
使用應用程式 20天
2020年7月19日

Terrible app, it also kept charging me when I tried to turn it off! I have reached out to customer service multiple times without response!

Knife Depot
美國
使用應用程式 1年多
Yotpo - Email & SMS 已回覆 2020年7月27日

Hello there! Stoyan here from the SMSBump team. I am sorry to hear you didn't have a more positive experience.

We checked your case, and it seems that you were automatically charged mainly because you left the Auto Recharge option active on your profile. We've contacted you a couple of times to show you how you can disable it. We even disabled it manually on our side, so you don't get charged additionally.

In addition, we've contacted you so you can get a refund on the money that was not used. However, as of now, we've not received a response.

We look forward to resolving all your issues and if you are willing to continue working with us, we will be happy to show you how yo can get the most of our app.

Regards,
Stoyan from the SMSBump team.

EDIT (4th AUG): We've contacted the customer and explained the situation, we are waiting for feedback from them.

EDIT (17th AUG): We are still waiting for feedback from the merchant.

2019年3月15日

i used thi app. i really like how is dose SMsbump. Perfect app nice . Gold. This is gold. Thank you, good sir! earned yourself a subscribe!

lifecosy
越南
使用應用程式 20天
2022年9月15日

J'avais besoin de faire valider mon compte, la personne qui ma prise en charge à été très réactif, sympathique et de façon très simple et claire, elle m'a guidé jusqu'à me satisfaire, c'était parfait

Bricole tes idées
法國
使用應用程式 19天
2018年2月2日

Amazing support and the abandoned cart automation it's insane!

Sweply Ro
羅馬尼亞
使用應用程式 19天
編輯時間:2018年5月14日

This app is good... Great sms marketing and filter customer...

Dealmansk
捷克
使用應用程式 19天
2023年3月24日

Mylene has been wonderful! I appreciate her help so much. She was so professional and easy to work with! She is great and I would recommend her to everyone.

The Real Girl of 2023
美國
使用應用程式 19天
2022年11月2日

Lord was very helpful and assisted me very kindly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Gene's
美國
使用應用程式 1年多
2023年7月31日

Great customer service. Friendly representatives. My issue was resolved quickly and my questions were answered.

Crissina & Company
美國
使用應用程式 19天
2023年7月19日

Regie was a very nice and kind operator. He helped me to get the account validation done now I can enjoy the app benefits.

Revennance
羅馬尼亞
使用應用程式 19天