評價 (8,069)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年8月28日

She was amazing as I am a new business owner. She answered all my questions and I was able to understand the instructions.

ISpleakLife365
美國
使用應用程式 3天
2023年9月26日

The SMSbump is a very useful marketing tool, the agent i chat with(PL) was very quick to answer my queries. i recommend this app

PetSlot
英國
使用應用程式 2個月
2023年3月31日

SMS BUMP has been super easy to use and navigate. I found the customer support especially by PL super fast and helpful. I tried klaviyo text and Postscript, both were difficult for support.

The Booty Co.
澳洲
使用應用程式 3天
2023年5月31日

John was extremely helpful and patient today. Great service! All my needs were met efficiently and quickly!

GOOD HEALTH BRINGS WEALTH
美國
使用應用程式 3天
2022年5月8日

I see how much this app would help to grow my new business to evolve towards something fast enough to use, but I was so lost! Their help is on time and efficient. Thanks!

Harzle
英國
使用應用程式 3天
編輯時間:2018年12月1日

10/10 app. one of the best apps I have used in awhile. Texts are 100x better than emails and this is amazing.

SHOPFUZZI
美國
使用應用程式 3天
編輯時間:2019年12月2日

The app is ok. It's is kind of user friendly but the videos go way to fast. You can't really add any of the products that will really help until you pay a monthly fee. I don't want to pay until I know they will work. Every page I open a pop up is there which is nice but it is also is trying to sell the monthly plan.

The Salty Traveler
美國
使用應用程式 3個月
2021年5月18日

just installed the app, for now the setup is ok, and complete. One step needs customer service (the rgdp compliance) because not so simple. Good point is that the customer service is very reactive and explain step by step all the thing to do to get the app work. Now we will see the efficience of the app or not.

Boutique-Saitama
法國
使用應用程式 3天
編輯時間:2020年3月25日

Don't expect the automation to work properly. Once you run into the malfunctions don't expect customer support to be helpful. They hardly know how their own app functions and never actually fix the glitches in the software.

Renewgoo
美國
使用應用程式 3個月
Yotpo - Email & SMS 已回覆 2020年3月30日

Hey, sorry about that.

Our support team reached out to you and we are looking forward to addressing your comments.

UPDATE APRIL 20th: All issues have been addressed now. Customer promised to delete the review

UPDATE JULY 2nd: Hello again, I can see that the issues that have been mentioned here were resolved a long time ago. If you decide to give us another shot, we will be more than happy to show you how you can set up our product correctly and gain the most from it.

2023年8月2日

I like SMSBump for its very user friendly experience, efficiency when messaging customers and gaining new customers, and the customer service (shoutout to Elijah!). Overall the app is one of my favorite Shopify apps. Highly recommend!

MERSINARY
美國
使用應用程式 3天