評價 (8,260)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年5月9日

YotPo needs extended hours for support. Marnie was great and resolved the issue as soon as someone came on line.

Celeb Luxury
美國
使用應用程式 5個月
2024年6月24日

Quin was awesome. Prompt and to the point. No time wasted.

CURETONIX
美國
使用應用程式 3天
2024年5月4日

Excellent service. I had a small sms verification issue and PL helped me super fast. Couldn't have done it without her!

Phone Case For
美國
使用應用程式 大約2個月
2024年1月29日

The Best App, you will really make money with it, in addition to recovering your abandoned customers

Produtos Brasileiros
英國
使用應用程式 4年多
2024年1月19日

Really good marketing platform, does everything I need it to do!! The dashboard can be a little daunting when you first see it but don't let this put you off. Its a super powerful marketing platform and does everything you need... and more. Thanks to John d who had a lot of patience to help me through some issues I was having as a new member. I also had fantastic help from Reggie, so much thanks to both of you. I am not just saying this, the app is that good for me, it becomes almost addictive when using it and configuring your marketing strategies. Highly recommended and you won't need any other marketing platform than this one <3 <3

Best Deals All Round
英國
使用應用程式 2個月
2024年4月13日

At first I really hated this app but, after "P.L" helped me complete several things, everything was perfect. She was extremely knowledgeable and very patient with me. She made sure all of my concerns were taken care of before leaving the chat. I truly appreciate her and I hope you all know how great on an asset she is to your company. Thank you "P.L"

Meili
美國
使用應用程式 大約1個月
2024年6月11日

John D helped me to verify. Great customer service

MisfitWrld
美國
使用應用程式 大約2個月
2024年3月7日

Regie was EXTREMELY helpful when completing the verification process for my toll free number. I have used this app for my previous business, and it helped me gain returning customers with the campaigns. HIGHLY RECOMMEND!

Klassyy Ko.
美國
使用應用程式 6個月
2024年5月30日

BE CAREFUL - Abandoned Cart Reminders are not working if the abandoning customer is not a subscriber which is ABSURD!

This is not a marketing email, it's a reminder! I tried to explain that to their support and ask them fix the automation flow for cart abandoning emails, but they still did nothing!

Even Shopify Email app is allowing abandoned cart reminders to be send to non-subscribed abandoners, but not Yotpo. They think they know better.... It's like non-sending email confirmation with tracking because customer didn't click "subscribe to email marketing". :D

Tried to explain that, no luck.

Innovato Design
保加利亞
使用應用程式 9天
Yotpo - Email & SMS 已回覆 2024年6月6日

We appreciate your patience and understand your frustration. Our goal is to ensure that our practices not only comply with regulations but also support your business objectives effectively.

To clarify, transactional triggers like Order Created, Shipped, and Delivered messages can be sent without subscribing because they provide essential updates. In contrast, Abandoned Checkout reminders are considered marketing communications because they are intended to drive purchases. As such, we require shopper consent to send these messages, which is crucial for maintaining legal compliance and protecting your business.

We understand this may differ from other platforms, but it’s a measure to ensure long-term benefits by respecting customer preferences and trust. We are committed to helping you optimize your processes within these guidelines.

Please let us know how we can support you further to achieve your goals. Your satisfaction is important to us, and we are here to assist in any way we can.

Thank you for your continued partnership.

2024年5月16日

Joann was the best! She helped me with all my answers and needs!

Evolved Nutrition
美國
使用應用程式 5個月