評價 (8,261)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年11月8日

Joann and the support they offer is really great. I had to Validate my account and that process was made easy by guiding me through all the steps by Joann. I really appreciate Joann, And the Customer Help this company offers. I am really satisfied with their Customer Support.!

Arise
印度
2024年5月27日

Thanks to john, I recommend.

PIRAL
美國
使用應用程式 12天
2024年4月14日

Efficient and very quick to reply thanks John D

EasyBee
英國
使用應用程式 1年多
2024年5月20日

Excellent comme d'habitude, je valide !!
Thank's Regie :)

Zelith
法國
使用應用程式 27天
2024年6月6日

It was a easy process especially with the help of Quin Shiena G.

EZAMA
美國
使用應用程式 3天
2024年5月9日

Joann was kind and helpful as she walked me through my store verification process. I am looking forward to making the best use of this App. Thank you.

Soultiqque.com
墨西哥
使用應用程式 3個月
2024年5月30日

BE CAREFUL - Abandoned Cart Reminders are not working if the abandoning customer is not a subscriber which is ABSURD!

This is not a marketing email, it's a reminder! I tried to explain that to their support and ask them fix the automation flow for cart abandoning emails, but they still did nothing!

Even Shopify Email app is allowing abandoned cart reminders to be send to non-subscribed abandoners, but not Yotpo. They think they know better.... It's like non-sending email confirmation with tracking because customer didn't click "subscribe to email marketing". :D

Tried to explain that, no luck.

Innovato Design
保加利亞
使用應用程式 9天
Yotpo - Email & SMS 已回覆 2024年6月6日

We appreciate your patience and understand your frustration. Our goal is to ensure that our practices not only comply with regulations but also support your business objectives effectively.

To clarify, transactional triggers like Order Created, Shipped, and Delivered messages can be sent without subscribing because they provide essential updates. In contrast, Abandoned Checkout reminders are considered marketing communications because they are intended to drive purchases. As such, we require shopper consent to send these messages, which is crucial for maintaining legal compliance and protecting your business.

We understand this may differ from other platforms, but it’s a measure to ensure long-term benefits by respecting customer preferences and trust. We are committed to helping you optimize your processes within these guidelines.

Please let us know how we can support you further to achieve your goals. Your satisfaction is important to us, and we are here to assist in any way we can.

Thank you for your continued partnership.

2024年3月20日

AJ T was terrific at helping me! He helped me through my ignorance of the coding aspects of shopify!

Fire Brew
美國
使用應用程式 3年多
2024年7月1日

Joann C was very helpful with my query and really quick.

Halcyon
印度
使用應用程式 大約2小時
2024年4月16日

Thank you to Joann C. They were very helpful answering all my complicated questions!

Rise Gardens
美國
使用應用程式 大約1年