Reviews (8,084)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its straightforward setup and integration with Shopify, highlighting features like SMS verification and easy email list imports. The customer support is often highlighted for its quick and effective service, with some staff members receiving specific praise. Its SMS marketing tools are valued for their simplicity and effectiveness, allowing the inclusion of images and links in messages. The email marketing feature is especially beneficial for small businesses, offering a free tier that includes up to 10,000 emails per month. Merchants enjoy the high level of customization and the user-friendly interface, suitable for those with limited technical skills. They also report a positive impact on sales and customer engagement. Additionally, the pay-per-use pricing model without monthly fees is particularly favored by small to medium-sized businesses.
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PL helped me by swiftly responding to my requesting and guiding me through the process of verifying my TFN number I am very thankful for their help.
Easily the best customer service chat I’ve ever encountered. PL was great help with all my questions and the app itself is very organized and professional.
I have only had this app a week but I am loving it so far! It takes some time to get everything set up right but easy to do. I ran into a problem verifying the sender email and I could not figure out why it wasn't sending me the email so I could verify it. I contacted customer support through chat and Marnie helped me right away! Took less than 3 minutes to get my problem fixed! That was great!
Quin knows her stuff!
She's extremely familiar with the features and products this application has to offer.
I had previously contacted support for the same issue to no avail, however Quin was able to identify the feature I was searching for in less than 5 minutes.
Great job!
Excellent Customer Service by PL. She helped me fix email and code generation issues for subscribers; it was a long process. She patiently resolved the issue, 10 stars for her.
John D and his team assisted me in setting up a pop-up on my store which offers a percentage discount to new and existing customers who sign up for email and SMS. I do think the App can increase customer visits and can increase customer sales but I have no experience with the app. I would like to get a more proactive approach from the team to advise me or recommend the best actions I need to take on the free plan or the most cost-effective options available to improve the operation of my website.
Fantastic customer service. PL helped me get setup and verified. Made the process fast and easy. Thank you so much.
Melvin really got right to the point when I needed assistance and helped me right away. Great customer service!
Joann C. was very helpful and efficient when resolving my issue. He provided very detailed instruction on how the app worked and suggested me to improved the app as well
John D was really helpful in helping me setting everything up. Do not contact the support by mails though they are not helpful there, only by chat.