Reviews (8,111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.
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Joann C. was very helpful and efficient when resolving my issue. He provided very detailed instruction on how the app worked and suggested me to improved the app as well
John D and his team assisted me in setting up a pop-up on my store which offers a percentage discount to new and existing customers who sign up for email and SMS. I do think the App can increase customer visits and can increase customer sales but I have no experience with the app. I would like to get a more proactive approach from the team to advise me or recommend the best actions I need to take on the free plan or the most cost-effective options available to improve the operation of my website.
Hands down the best SMS-marketing app. The support is amazing, Regie has helped me with my account verification. Process was fast and easy with him!
Quin knows her stuff!
She's extremely familiar with the features and products this application has to offer.
I had previously contacted support for the same issue to no avail, however Quin was able to identify the feature I was searching for in less than 5 minutes.
Great job!
So far so good, theres been a few things that i wanted to update on this app and YOTPO was able to make it happen!! Melvin has been a great helper overall in our needs and we really appreciate that!!!
fast response and willing to help with any questions I have. Princess did a great job solving the issue i had with my sms pop up! very good service!
John D provided a welcoming and amazing customer service experience. This app is very easy to use and the help is quick and thorough.
Marnie was incredible with supply support for our DNS issue, took the time until it was resolved and working. Excellent customer service
Really great and excellent app. So easy to use and very straight forward. With a great customer from 'Jay', shout out to him. Really nice dude, and willing to help with everything I needed.
John D was really helpful in helping me setting everything up. Do not contact the support by mails though they are not helpful there, only by chat.