Reviews (8,098)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

July 25, 2023

Very prompt and great communication. Highly recommended.
I would encourage others to use this application.

BUBBLEBUZZ
Australia
25 minutes using the app
April 7, 2023

Service client à l'écoute, qualitatif et très réactif! Je recommande fortmenet cette application ! :)

Female Apparel PL
France
24 minutes using the app
October 8, 2022

Quick and kind customer service. I particularly want to thank "Lord" for following me step by step and being super fast in solving my needs

Cantina La Pietra
Italy
23 minutes using the app
September 13, 2023

Jeff helped to me very quickly and very clear, thank you

BFIBER
Spain
22 minutes using the app
May 14, 2023

quick and easy

PetToySolutions
United Kingdom
21 minutes using the app
October 4, 2023

good service , thank you Regie :)

seraphic
Israel
20 minutes using the app
October 13, 2017

One of the best app for marketing purpose along with auto notifications to customers and most importantly the best support team i've witnessed hat's off to the managment and develpoment team thre automation is so well integrated with shopify one of the best app i've ever used would definately recomment this to all

Miracle Interior
Pakistan
19 minutes using the app
November 23, 2022

was very helpful quick and easy gut really helped me, answered all my questions very good experience

Tyedheadscarves
United States
18 minutes using the app
May 16, 2023

Joann C is an absolute legend, have spoken to him on multiple occasions and he is always very helpful and speedy!

MicMeUp
Australia
17 minutes using the app
June 21, 2020

I have used SMSBump for a very long time now. This is the third store I've installed it on. Over the years it has generated 1000's in revenue with a tiny spend. This is most likely my all-time favourite app.

LightLash
United Kingdom
8 minutes using the app