Yotpo Email Marketing & SMS

Yotpo Email Marketing & SMS

Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.9 (7,770)

Easily engage with customers and grow your brand with intuitive email & SMS marketing

With flexible, pay-as-you-send pricing, we’re helping brands grow and scale without excessive costs. Design effective emails with 300+ templates and a drag & drop editor with built-in Canva. Send powerful email & SMS campaigns and create automated flows that run on autopilot to drive sales and build relationships with your customers. Plus, save time with AI that helps you write better texts, send at the best times, build audiences, and even choose products to recommend in your emails.

With flexible, pay-as-you-send pricing, we’re helping brands grow and scale without excessive costs. Design effective emails with 300+ templates and a drag & drop editor with built-in Canva. Send powerful email & SMS campaigns and create automated flows that run on autopilot to drive sales and build relationships with your customers. Plus, save time with AI that helps you write better texts, send at the best times, build audiences, and even choose products to recommend in your emails. more
  • Easily craft, personalize, and A/B test campaigns to SMS and email subscribers
  • Automate texts and emails when customers sign up, abandon their carts, and more
  • Create segments based on shopper data to send more targeted messages
  • Flexible and transparent pay-as-you-send Email and SMS pricing plans
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Campaign types

Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Exit intent, Follow-up emails, Forms, Landing pages, Newsletters, Pop-ups, Price drop emails, Product recommendations, Product reviews, Promotions, Rewards, SMS campaigns, Upsell emails, Welcome emails, Win-back emails

Managing campaigns

A/B testing, AI generation, Analytics, APIs and webhooks, Automations, Consent collection, Custom fonts, Editor tool, Email capture list, Email domains, Geo location, Import and export, Insights and tips, Reporting, Segmentation, SMS capture list, Tagging, Targeting, Templates, Tracking, Triggers and rules

Campaign management

A/B testing, Bulk messaging, Compliance, Conversion metrics, Custom segments, Custom sender ID, Opt-in, Personalized messages, Real-time analytics, ROI tracking, Scheduled messages, Segmentation, Templates, Two-way messaging

Workflow automation

Birthday messages, Cart recovery, Discount codes, Feedback requests, Order confirmation, Order tracking, Product recommendations, Welcome messages, Win-back campaigns

Launched

October 13, 2015

Languages

English and French

Works with

Shopify Flow, Shopify POS, Checkout, ReCharge, Klaviyo, Yotpo, Privy, ReConvert, Recart

Pricing

Free

Free to install

First 10,000 emails free, SMS at $0.0165 per SMS (US). Pay only for what you send.

  • Free 10k emails/month
  • No email plans- just pay for what you send
  • Campaigns & Automations
  • Email & SMS Subscriber Tools
  • 24/7 Support
  • + more

Starter

$19 / month

Pay only for the emails you send, not for contacts. $0.0149 per SMS (US).

  • Everything in Free, plus:
  • Campaign, Flow & Subscriber Analytics
  • A/B Testing
  • SMS Chat
  • Advanced Form Targeting
  • + more

Pro

$59 / month

Pay only for the emails you send, not for contacts. $0.0142 per SMS (US).

  • Everything in Starter, plus:
  • $59 Signup Bonus
  • Custom Short URL
  • Priority Support
  • Click to Buy
  • Keyword & QR Opt-in
  • + more

Premium

$199 / month

Pay only for the emails you send, not for contacts. $0.0130 per SMS (US).

  • Everything in Pro, plus:
  • $199 Signup Bonus
  • Dedicated CSM & Onboarding Specialist
  • Automated 2-way SMS conversations
  • AI Segments
  • + more

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (7,769)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its personalized SMS campaigns, templates, and automations, which have been noted to increase customer engagement and sales. The support team is praised for their quick and effective service, including 24/7 live chat. Some merchants found the email editor outdated and experienced issues with account verification and campaign creation, but these were resolved with support. The app's analytics tools are valued for tracking campaign performance. The pricing, including a free plan, is considered reasonable. It's recommended for its ease of use, robust features, and excellent customer support.

June 10, 2024

I'm really liking Yotpo and really like that the prices are based on usage rather than number of customers (number of customers pricing going up with time even if your revenue stays the same because your customer count grows every month even when leveled out). The email template editor seems a bit buggy but I got though it all. I had some wonderful help from Princess and JoAnn! Very knowledgeable and made sure my issues were dealt with. With features like flow, Yotpo has a learning curve, but not too bad. Its VERY customizable.

Whoopsie Daisy
United States
Almost 8 years using the app
July 11, 2024

I have only had this app a week but I am loving it so far! It takes some time to get everything set up right but easy to do. I ran into a problem verifying the sender email and I could not figure out why it wasn't sending me the email so I could verify it. I contacted customer support through chat and Marnie helped me right away! Took less than 3 minutes to get my problem fixed! That was great! I highly recommend this app!

AddiBray
United States
6 months using the app
June 25, 2024

John D was really helpful in helping me setting everything up. Do not contact the support by mails though they are not helpful there, only by chat.

Sweet Birth
France
Over 3 years using the app

Support

Yotpo - Email & SMS can answer any questions you have about Yotpo Email Marketing & SMS.

Developer

Yotpo - Email & SMS

Office X, 51 Cherni vrah Blvd, Sofia, 1407, BG

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