Caroline helped me migrate my Shopify reviews over to Yotpo very easily. My exported reviews file was incorrect and she showed me where and how to fix it!
Thank you for taking the time to leave a review. So happy to know you had such a positive experience with our customer service!
The customer support is amazing. Answers and solutions within 30 min.! The app is performing also well. Automated emails are going out without any problems. And if there is a problem, the support team is always helpful!
Thank you for your review. We're so happy to hear you had such a great experience with our support team, we'll definitely pass on your kind words!
Sheen made it easy for us to upgrade our account to send out more emails per month. Only four stars because we feel the pricing is a bit high.
Thank you for taking the time to leave a review. We're constantly working on improving our product and services and we really appreciate your feedback. Our pricing structure varies depending on the business needs and we're happy you're now sending all the reviews you need.
A star not for the product, but for 1) the FAQ answers I receive at each request to the after-sales service 2) the fact that at each stage I am asked to pay or upgrade my plan.
Don't go to this app if you don't have $500 to put in per month.
Great support ! The team is really quick to find solutions and to guide you through the different functionalities
Thanks so much for leaving a review! We're happy to hear you're enjoying Yotpo.
Does exactly what it advertises for free and offers really great customer service. Josephine E. helped me so much and even stepped into the back end of my store when I was stuck .
Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo, and we'll pass on your kind words to Josephine.
Leizel at Yotpo provided excellent customer service and helped integrate Yotpo into my buyanelectricscooter website. Having no technical/development experience myself, without Leizel I probably wouldn't have been able to do it. 10 out of 10.
Thank you so much for leaving a review! We're happy Leizel helped you get up and running smoothly.
LASIDORE Beauty Bar
Good App , Great service , i've got helped twice so far by Danreb and Leizel Ann , very nice and helpful persons , Thanks again !
Thanks for taking the time to leave a review! We're big fans of our customer service too and we'll pass on your review to Danred & Leizel Ann.
Upon downloading this app I requested a few design changes which required code. Diane from support responded within seconds & went back & forth with me for just over an hour until I was satisfied. Absolutely incredible customer service. 11/10 recommend.
Thank you for your review. Happy to hear we were able to help get you up and running smoothly and quickly!
Great service that does all the heavy lifting and automation for customer reviews. Technical support helped migrate legacy reviews to a new domain. You could pay way more for a similar service...but why would you?
Thank you so much for your review. We're so happy to hear you're enjoying Yotpo!