Changed our business for the better. We have over 500 reviews online now and love the layout and accessibility of the reviews.
I do think you should be able to search by the number of stars. So, if you want to read the one star reviews you should be able to do that at a click of a button. On our website you have to search for them - mostly because we have so many 5 star reviews. ; )
So impressed with this nifty little app. Easy to set up, looks great and ideal for social media sharing. Thank you for providing such a great service :)
- Fairly seamless and very quick integration: the ability to back log orders and request reviews was great to have content for launching the product (i recommend collecting reviews for at least 1 month before you implement the customer facing side on your website)
- Ability to have one dashboard with multiple stores
- Management and customer experience of the review process including customization of review emails, managing and monitoring negative reviews is excellent
- Great and easy way to add social content into your website
- Media monitoring tool has had some issues since facebook made some huge changes and not full transparency from Yotpo on these updates
- No great way to include UGC as alternative product images
One of the best Shopify applications for reviews. It does an excellent work and provides amazing features for building trust with visitors and customers.
Our store has lost all its product page reviews. We have asked Yotpo to fix this issue about a month ago with no success.
Great app and great support!
Only missing the customer upload photos feature in a free plan.
App is flakey at best. Consistently disconnects from the store, and spams our customers non stop with the same email
This is a great app and their customer support team is great! Would definitely recommend for any ecommerce store.
So I'm writing a review about my review app... how ironic :P/ It's a great app that meets all my needs. Thanks yotpo... cheaper prices would go along way though :D
DO NOT install this app. You'll be subjected to a lot of unsolicited phone calls or emails. We had this app for a few years until company was subjected to aggressive emails and phone calls. Completed transitioning to a different platform - much cheaper than what YotPo has to offer (paid plans) - and will *uninstall Yotpo.*
Regarding pricing - YotPo's competitors has more features offered at $0 (free) or at a paid plan.