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I have contacted with James Edmar C and he helped me to install the app. What a great customer service! On the otherhand, the app was very usefull! I again contacted with support to install the app for my new theme. Nick did great works on my new theme. Thanks a lot!
We've just installed the app and still figuring everything out, but judging by the great customer support we've received so far we foresee a long and prosper relationship.
So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.
I recently migrated my website from another platform to Shopify and also needed my reviews migrated. I'm not the greatest when it comes to tech stuff and found it incredibly frustrating trying to figure out how to do it. After contacting Yotpo I was greeted by one of their techs named John G and I am so thankful to him. When I say I spent the best part of 2 days going from tears of frustration, to wanting to completely give up, I'm not exaggerating! John G was so patient and extremely helpful. He prompty responded back to every one of my numerous (and I mean numerous) requests for help, with clear instructions via text and even creating short videos showing me exactly what to do, in the hopes of helping me understand visually. I am forever grateful for his patience and all of his help. I now have my reviews imported to my new Shopify site. Yotpo is an awesome platform and I would thoroughly recommend using them.
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Easy set up. works well. good integration with Facebook, very complete. Thank you.
Arven helped to install product ratings as per a specific request I made. An absolutely brilliant support system.
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Very quick on responding to my questions and problems and helpful
Super good and understood what i wanted , loved the help, if i could connect i would connect with Arven S again
Thank you so much Arven S
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As soon as I installed this app, it started sending out emails to my customers without asking or having it set up yet to my liking. I can't even find a way to stop it from sending emails. This is rubbish unless you pay $300 or $500 per month which is too much for the majority of the stores on Shopify. Uninstalled.
Kenneth John M was very helpful and responsive in walking through an integration/upgrade issue with my Shopify store. Thank you
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This app is great and I love it! The person who helped me his name is James Edmar C he is awesome! He goes above and beyond to make sure customers satisfaction. I highly recommend this app for any shops on shopify. It is worth it!