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Yotpo Product Reviews & UGC is a great app—easy to use and perfect for showcasing customer feedback. Special thanks to Ruzsel John Nabong from the support team, who went the extra mile to help me. Best support experience I’ve ever had! Highly recommend Yotpo for both the product and the amazing support!
Thank you for your review! We're happy to hear you're enjoying the app and had a great support experience.
Sehr hilfereich gewesen. Wir sind mit dem Support und der App sehr zufrieden!
Thanks for the awesome feedback! Appreciate it.
Doner P helped us so kindly!
It's easy to access to chat!
Glad to hear the chat support was easy and helpful! Thanks for the feedback!
Great Service and great support!
Special thanks to Vien who helped me out greatly.
Glad to hear you had a great experience! Thanks for the feedback!
We are new to this ecommerce business so we do have a steep learning curve to overcome with. But Vien (Saints E) was a great help in clearing up our most basic questions. The waiting time from bot to agent was minimal which is definitely a nice surprise given how many bigger companies would make you jump through hoops and eat burning sticks before an actual human being is in touch with you lol. Thanks again for your great work Yotpo.
That’s awesome to hear! It’s great when support is quick and helpful, especially when you’re just starting out. Thanks for sharing your experience!
Yotpo’s review app is great! Their team helped me set up star ratings on my collection page, and it looks fantastic. Their support was fast, friendly, and made the whole process smooth. If you're looking for a reliable app to showcase customer reviews on Shopify, I highly recommend Yotpo!
Thanks for the feedback and recommendation! It means a lot.
Reymon Alvero N helped me so much! The whole process was made so seamless
Thank you!
Thanks for sharing your positive experience!
App works fine and great help from the support team. Thanks Vien for all your help!
Thank you for sharing!
Kelsey and the Yopto team have gone above and beyond to make sure my onboarding was figured out.
In the beginning there were some hiccups, but now that we are rocking and rolling I am seeing my reviews conversion go up significantly from Junip.
So far, very pleased!
We appreciate the valuable feedback and we apologize for the experience you went through.
From our discussion via email, we understand that all outstanding issues are now resolved.
We are continuously and actively working to optimize the admin's performance and our reviews import process will also be revamped for a much smoother and seamless experience.
If you need our assistance, please feel free to reach out to us anytime.
The support is very helpful and really friendly! I had an amazing chat with Ruzsel J who was very polite and thorough in getting to the root of the problem of our reviews not showing up on a product page. In stead of giving instructions on how to fix the issue, he went out his way, asked quality questions, performed an analysis, identified and resolved it himself. Can't be more happy with his service!
Awesome experience. Thank you for sharing!