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Eh, personally I don't feel that it's good enough for $30 a month. Yotpo site isn't pretty, and its not very intuitive (they should def hire some UX designers). The one thing they are very good at, is upselling you to pay more for more features.
Hey,
Thanks for taking the time to leave your feedback, we apologize for your experience.
Our pricing model is flexible and is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19 a month.
Don’t hesitate to reach out to share more feedback with us on how to improve our product experience.
Thanks again for your feedback.
Excellent app. One of the most useful apps on the App Store! It has helped increase sales and get several repeat customers. Very happy with the customer service. We've tried other apps and never managed to get customers to write any reviews. But with Yotpo, most customers respond to the reviews requests.
the support is amazing. Highly recommended app for reviews. Definitely more expensive than comparable apps but worth the extra dollars
Yotpo is a great app to collect and showcase customer reviews. Plus, they're always updating and adding new features to make the software an even better value. And, on top of that, they have amazing customer service. Recently, I received a lot of help from James E. on chat support when I had to manually add Yotpo reviews back to my site after a theme update. James' customer service was top notch!
Top service. Super helpful! I had a problem with the placement of the reviews and they persisted to help even though im still on a free plan. I will cerntainly consider upgrading since i know customer service is this good. Thanks .
Thank you for taking the time and effort to leave a review! We work hard to deliver the best service possible, and we’re glad to hear it's paying off.
Great app with professional staff ready to help in any situation. Highly recommend! Thank you very much and all the best for great team
Great app - very very easy to install. So easy to install and does everything I need. Would recommend to any store owner. 1 very happy store owner
We have used Yotpo for many years, I recently noticed in google search console that some of our pages couldn't be indexed, due to a coding issue.
After a bit of investigation we figured out the code did come from a Yotpo widget. After reaching out to Yotpo, John.G confirmed this was the case, recommended we upgraded to a newer Yotpo widget which would remove this issue. He even did this on our behalf.
Thanks for your help John.G on fixing this issue.
The app works great and their customer service team are super helpful ! Got great service from Happy S in a timely manner.
The customer service is outstanding - I changed my theme, which dropped the app in the process, but Yotpo customer service offered to install it again for me. No hassle at all, and it was done within 24hrs. Very impressed, and would recommend to anyone.