Anmeldelser (7.099)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
8. august 2024

Arven, Jann, Rovi and many others were so helpful in migrating our reviews from BigCommerce to Shopify! Delighted to be able to work with them 24 hours a day with no restrictions. They made this task very easy. Thank you!

Method Seven
USA
5 måneder bruger appen
Yotpo svarede 19. august 2024

We’re happy to hear the team made your review migration from BigCommerce to Shopify easy. Thank you for the great feedback!

18. oktober 2024

so good

ArtsKoreanMan
USA
Mere end et år bruger appen
Yotpo svarede 24. januar 2025

Thank you!

17. oktober 2024

Doner was incredibly professional and knowledgeable. Very pleased with the support. Great work!

My Store
USA
2 dage bruger appen
Yotpo svarede 24. januar 2025

It’s awesome to hear you got such great support! Professional, knowledgeable help makes all the difference. Thanks for the feedback!

4. januar 2025

nice

LYZD-DIY
USA
Cirka 2 timer bruger appen
Yotpo svarede 25. januar 2025

Thank you!

18. marts 2024

So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.

The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.

Quikmat
Australien
10 måneder bruger appen
Yotpo svarede 24. maj 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

11. april 2024

Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)

NUFS
USA
Næsten 4 år bruger appen
Yotpo svarede 24. maj 2024

Thank you for sharing your thoughts with us!

Redigeret 23. januar 2025

Reymon Alvero N is a total rockstar! He helped me so much and was very patient with me. I was having a lot of trouble uploading my reviews from Shopify and he really helped me through the process. Thank you so much!

PUPIBOO
USA
6 måneder bruger appen
Yotpo svarede 19. august 2024

It’s awesome to hear Rovi was so patient and helpful with uploading your reviews. Thank you for the great review!

25. juli 2024

Excellent Support and Seamless Integration with Yotpo's Agent Services

As a business owner relying heavily on customer reviews and feedback, I have found Yotpo's agent services to be incredibly valuable and efficient. Their team of agents has consistently provided prompt and knowledgeable support whenever we've needed assistance with integrating and optimizing Yotpo's tools.

One of the standout features of Yotpo's agent services is their dedication to understanding our specific business needs. They took the time to guide us through the setup process, ensuring that we were able to leverage all the functionalities of Yotpo effectively. Whether it was customizing review widgets to match our brand's aesthetic or setting up automated review requests, their agents were proactive and responsive throughout.

Moreover, the integration with our e-commerce platform (we use Shopify) was seamless, thanks to their expertise and thorough understanding of the platform's capabilities. This integration has significantly boosted our ability to collect and display customer reviews directly on our product pages, which has had a noticeable impact on our conversion rates and customer trust.

Another aspect worth mentioning is the analytics and insights provided by Yotpo's platform, which the agents helped us interpret and leverage. These insights have been instrumental in understanding customer sentiment and identifying opportunities for improving our products and services.

Overall, I highly recommend Yotpo's agent services for any business looking to enhance their customer feedback strategy. Their knowledgeable agents, combined with robust tools and seamless integration, make Yotpo a valuable partner in driving customer engagement and growth. Doner P was very helpful in helping me . Thank you

ForestLeafus
USA
Cirka 2 måneder bruger appen
Yotpo svarede 19. august 2024

Thank you for such a comprehensive review! We’re delighted to hear that Yotpo’s agent services, including Doner, have been instrumental in optimizing your setup and integration. It’s great to know that the support and tools are making a positive impact on your business. We appreciate your recommendation and look forward to continuing to support your growth!

18. april 2024

Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.

GrillStuff
USA
Mere end 7 år bruger appen
Yotpo svarede 24. maj 2024

Thanks for your feedback, we really appreciate it.

15. april 2024

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.

Highly recommend. Any issues you have they will solve.

Nessa Hill
USA
Cirka et år bruger appen
Yotpo svarede 24. maj 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!