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I wanted to give a big shout-out to Ian Christian C. for his exceptional customer service support!
Ian went above and beyond in assisting me with my recent issue with the Review Widget. His expertise, friendly approach, and incredible patience made the entire process smooth and stress-free.
Not only did Ian provide clear and effective solutions, but his dedication to ensuring I was fully satisfied was truly impressive. It’s rare to encounter such outstanding support, and Ian’s professionalism and genuine care made a significant difference.
Thank you, Ian, for your incredible help. Your service is greatly appreciated!
You have a gem in your team, Yotpo!
Thank you for the amazing feedback! We appreciate your kind words and are proud to have Ian on our team!
Outstanding support as usual. I have been working on a several projects, and as a review and UGC manager, I always recommend Yotpo. Thank you, you guys never let me down.
Ty.
AT
Thank you so much for the review! We are glad to hear that you continue to trust and recommend Yotpo for your projects. Your support and satisfaction mean the world to us. If you ever need any assistance, we're always here to help.
I am a small business start up and signed up for this service, completely forgot about it , weeks later I went back in to confirm how it works so started a chat session with Ruzsel J, and he was amazing! I had a tons of questions, and he made a video for me to help me relearn this amazing review product!
Learning with video instruction is indeed easier! Thanks for the great feedback!
Honestly, probably the only service that is worth paying over $200 a month for reviews. Run away from the others.
Thank you for writing a review — we value your feedback.
Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I have been using it for a short time, but I have loved it, very simple and easy to use, the customer service is excellent because when Ruzsel J contacted me he helped me with my doubts quickly and efficiently.
Thank you for sharing your experience with us! We're delighted to hear that you're loving our product and finding it simple and easy to use. It's also wonderful to know that Ruzsel J provided you with excellent customer service by addressing your doubts quickly and efficiently. We strive to provide the best support possible, and we're here to assist you every step of the way.
Had a couple of little issues with reviews not showing, contacted support. Donor was quick with the fixes we needed, all works perfect now.
Thanks for the feedback!
Excellent solution, brilliant customer support and really impressive.
Thank you.
We're happy to hear that!
Thank you for sharing.
They are always very helpful if there's an issue. I was previously helped by Wendyle who was fast and assisted me without hesitation. Thank you!
Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated.
Great app! Ian Christian C. was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!
Thank you for the amazing review! We appreciate your recommendation!