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Kenneth just help me with placing my reviews on my website!! It's a Saturday evening here on the East coast and he worked with me and took charge to get my reviews up. Thank you so much Yotpo~!!! Great customer service!!! Chesha
Needed to import reviews to consolidate into my Yotpo app. This was a challenging task for support to keep reviews accurate, but, Ruel was a big help and very patient with the troublesome task. He got it taken care of for me perfectly after some trial and error. Great attitute and very professional.
Love the app too by the way! Yotpo has features to help your sales that others apps do not or struggle to replicate. Would recommend it to other shopify ecommerce site owners. It demonstrates trust to my customers by showing social proof of other buyers through reviews on my main page via a minimized widget (they can choose to click on or not), each product page has applicable reviews for that product and the badge that shows total reviews my site has received. All of this is collected by Yotpo via emails sent to customers after they receive their ordered items. They submit their review right in the email and it updates on my site directly to that product without the customer having to go back to provide the review manually. Genius!
Thanks for the great review, AMMO!
The support was quick and knowledgeable on making sure I had everything I needed to make sure my business does great! I really like the review feature and can't wait to see how it plays out! Thank you, Happy S., for your help!
amazing customer service! I submitted a ticket explaining that I had an issue integrating their widget, and they immediately replied and worked with me to figure out a solution. Thanks Adrian @ Yotpo !
Thanks so much for taking the time to leave a review! Happy to hear Adrian was able to help and get everything up & running smoothly.
Great support from Lemuel and Happy at Yotpo. I was struggling to sort out the setup for mobile. I asked the help chat & Lemuel helped me quickly and effortlessly. I am so relieved.
I got a great help from Eunice of the Yotpo help team. really responsive and helpfully. The app itself is nice.
Using this app has been a breeze and the support provided by the staff Simoun Francis has been great!
John B and the Yotpo team were extremely helpful in importing my reviews from our old account to our new account to display on our Shopify store.
Thank you for the 5-star service guys :)
Daniel
I needed help using a feature so I contacted Yopto support using the chat. I received a quick response from Mark and he was very knowledgable & courteous! Mark resolved my issue efficiently and I was able to get right back to business in a timely manner. Great product & excellent customer service!
I have contacted Yotpo in the last 2 days, Don and Eunice have been providing excellent services. They helped me to make the layout of reviews in my shop better and more professional. Excellent services and would recommend their services to anyone