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I use this app to collect my reviews. When I ran into a problem with my reviews appearing on my website after installing a new theme customer service was amazing. They had me up and running again in amazing turnaround time.
Their support team is very responsive and turns around our issues quickly. Thank you for all the help, Yotpo!
Hi there! Thank you so much for taking the time to write a review. Glad to hear we're hitting the mark on customer support and you're enjoying Yotpo!
Chat support was great. I talked with Kenneth John M and they answered my questions very quickly. They also proposed a solution to get more reviews in my shop.
Love this app! I've had it a week and so far, so good! I really like that it does what is says it does.
Radly was very helpfull, this is a great app for having reviews on your shopify website :) now I have the rating star on my website
Orly P was very helpful and sorted my issue out very quickly. JAMES SAVED ME FROM A CODING NIGHTMARE. INSTALLING MY REVIEW CAROUSEL FOR ME. THANK YOU SO MUCH . SUPER QUICJ RESPONSE TIME TOO.
The app is great! And the functions met my need. Highly recommended.
John B was amazing! I have been having this issue with setting up the review widget and he was patient to help me resolve the issue! Really appreciate what he has done. Thank You John B!!
The app works really well. And helps build trust for my small business.
Lots of profanity words are automatically censored which is nice to know I don't have to personally monitor this. I did have an issue with a word being flagged that was not intended in a profane context, but Anne was able to help quickly - even on a Sunday evening! They even gave me screenshots on how to fix this myself should it happen again.
Thank you for leaving a review!
Amazing service from Ed! Reached out for help with issues on the website and Ed was able to resolve it within minutes. Was planning to go for a paid plan and wanted to try out Yotpo. Based on interactions with Ed, I have no more doubts. Will go for paid plans!
Way to go Ed!
Fantastic reviews platform - fits everything we need for our website and amazing customer support (thank you Renier). We are very happy with this app.