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I am a new user and was able to leverage the fast customer service to help with my install. Manny was very helpful and patient in helping me get up and running. Customer service is 100% great
There was a glitch in their system and my customers weren't getting their reviews. The employees were attentive and helped me work through the issue and manually sent the reviews to those who hadn't received review emails. But would be sure to keep an eye on emails to ensure it doesn't occur to your shop. I had another incident with the site - it stopped sending reviews altogether. It seems to be really unreliable.
I installed yotpo on my shopify website, Junalou from yotpo's support solved my doubts and problems I had, I installed review on all sides of my website where the client can see, the support is great, I recommended yotpo, good service and an excellent job and especially with a lot of patience. Thanks
Radly was extremely helpful and quick to complete my request. I wouldn't hesitate to reach out again.
Allen has helped me several times to navigate Yotpo! He is so helpful, patient and clear when answering my questions. Thanks Allen!!
I wrote a message to help me find my lost comments, Josephine was very helpfull until the end. I really appreciate
I have been speaking with Ronel and he has been so very generous with his time and expertise. I had many questions and he was able to answer each one. Nothing was too much. Some of the best customer service I've received. Thanks. The app is great and I look forward to using it more effectively.
Michelle was SO helpful with my questions, and once I was set up reviews started coming in - looks great on my site!!
its a nice apps and good to use review app. Support helped me to solve my issue with quick response and a good attitude. Thank him very much.
Doner was super helpful in helping me get reviews integrated into my new website. Thank you for all the help.