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The good: great tool overall for utilizing reviews to help drive conversions. There are good app integrations with referral/points programs, and customizable widgets to fit any site or brand. Great support from our direct manager and other Yotpo employees whenever we have issues. Easy integration with Facebook to automatically push good reviews. Easy moderation and communication with customers.
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Many thanks to Joian Z for help debugging and correcting a problem with the Import Reviews feature. I appreciate getting the help I need when I need it.
Great. Customer service it fast and helpfull. App collects the reviews automatically. It would be nicer if it would be easier to customize.
Yotpo is by far the best review system i've ever used. This is my 3rd online store and it is definitely the goto review app for me and i recommend it to anyone serious about their online business.
Must have app for reviews and referrals. Customer support is pretty amazing - Anne was extremely helpful and assisted in our switch from another review platform.
Joian Z did a great job helping me troubleshoot a star badge issue. Overall happy with the product and service
Thank you for sharing your thoughts with us!
Great app and good service. Ronel R help me to solve the problem well. Recommend the app. ......................................
Great app, and the best part, the customer service! The support agents are knowledgeable and generous with their time. They always understand what I need and know how to figure it out!
Thank you for taking the time to leave a review. We're happy to hear you had such a positive experience with our customer service.
Really fast and responsive live chat support. Ronel R. helped me through the complex parts of installing the Yotpo widgets. Thanks!
Great app and great customer support! Warly S. helped resolve our issue promptly and was very helpful!