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Allent on Yotpo did an excellent job helping me today! Very friendly and inviting! They were very efficient at helping me!
I had a problem about the rating display on a product page and category page but Rilu Jane helped me so quickly with kind respond. Very helpful service and great app.
So far so good. The app was relatively easy to install. There was a huge jump in price from the basic to the premium so we didn't do it. Now, there isn't pricing listed for premium, you have to call them. Not smart. I liked the idea of premium because it included the option of posting reviews to facebook - now we can do this using KIT. So, Yotpo is great for the basic program, I recommend it highly. I don't see why you would want to opt for the unknown priced premium package.
Feb from Yotpo came through on so many customizations and integrations on my website! I tried doing certain modifications myself, but had issues with my theme. Feb was beyond helpful and was able to fix everything for me in until 24h. Absolutely satisfied with the service. The app has also been generating reviews for us so no complaints!
Hi there! We're so excited to hear our team was able to help & you're enjoying using Yotpo! Thanks for taking the time to leave a review- we really appreciate it.
There are so many features even on the free option that it can be a little overwelming at first. A message to support and Kaiser came to the rescue doing a quick install for us, it's not quite as it should be but I'm totally confident Kaiser will resolve this quickly.
I would see us upgrading plan to a paid version very soon.
I have just recently installed this app and was having issues with the installation process. I contacted support and they got back to me pretty much the next day. Danreb in particular has been extremely helpful, thank you! I would high;y recommend. ZAISO Cosmetics
Thank you so much for taking the time to write a review. Happy to hear we were able to help and everything's up and running!
I have a few issues with it, mostly that it's uncustomisable without spending a LOT of money to upgrade from the free version. It's been fine though, for what it is, and has collected reviews which I'm grateful for.
This app is just what I needed. Added to little-windows.com, so easy to set up and use, and having my customers feedback flow to me this way simplifies my life, and keeps me motivated. The auto-smart-post to Facebook saves me time too. Love it, love it, love it!
It was a pleasure and I received answers to my questions :) I am already using Yotpo in the second store :)
Great support, Live chat is awesome and the problem was very easily and quickly solved by Kenneth John M.