Yotpo Product Reviews & UGC

Honestly, best customer service on an app i've ever had! Orly replies on chat straight away every time and is very helpful! Highly recommend

I have just signed up to Yotpo and was having some difficulties ading reviews onto my shopify site. Eduardo.R was an amazing help to me on the live chat. He was able to fix all my issues in a timely manner, his customer service was amazing! So happy and i hope to work with Eduardo again! Thankyou!

Great customer service. Djan was very helpful in transitioning my reviews from another platform. No way I could have done this on my own.

Like that customers can review, but the jump in price to having the ability to post comments on social media is way too much

I really Thank Ellen a lot for the genuine help!! Yotpo is great app and support. I want to continue this app.

I need a little help setting up my reviews on my new Shopify site. Ronel R. at customer service helped me fast and correctly. Wonderful help.

Great customer service Joian Z
Great customer service Joian Z
Great customer service Joian Z
Great customer service Joian Z

This is a great app, but terrible customer service. I have contacted the support team and received no help. This is such a shame, considering all the reviews I have read rave about the excellent customer services and subsequently, this was one of the main reasons I had chosen to go with Yotpo.

When reading Yotpo's tutorials they stated that when customers leave a negative review it is because they are disappointed and their expectations were not fulfilled. This is sadly the case. Once again, I would like to reiterate that the review system is still good.

I am the 1000th person to review this app. It is excellent but it's pricing is outrageous and clearly made for large and established stores. YotPo is for business owners who don't want to or don't know how to do the things that this app does, and it does a good job at doing that for them.

simple to install and use great clear instruction.