Yotpo Product Reviews & UGC

Nick responded so fast and helped me with both of my issues! These days that amazing!! Thanks Nick!!

EXCELLENT APP! Easy to use and effective. The support team is really helpful and efficient. Really recommend it! Thankyou Jo Lorenz

We installed this app after being disappointed with many other applications in Shopify. We are very satisfied with Yotpo applications and its features. The customer service is available 24/7 with knowledge representative. The last time we had an issue Ronel R from customer support helped us in less than 5 minutes. Ronel was very fast and efficient in isolating the problem and solving it. We would 100% recommend this app to everyone for its great customer support.

The service of Yotpo is great! Their technical support helped me perfectly when I needed it and fixed my problem.

The customer support is excellent. They emailed me back about a problem importing reviews within 15 min and continued to be helpful until we figured out what had gone wrong. Very happy with the service

Customer service was fast and covered all of our questions. They even helped us with the installation.

I’ve been relying on Yotpo as the review platform for my small business for over a decade. I recently switched my online store over to Shopify. One of the things keeping me from doing that was fear of loosing all the reviews I’ve collected over the years. Have no fear - Ronel from Yotpo support walked me through the process of exporting my old reviews, updating the identifiers for the new site (if you have a lot of products an ID export app will help to get a list of the Shopify product IDs which the base backend hides for some reason), and then imported them to the new site for me. The app works flawlessly (I’m using Dawn theme). I did need to edit theme code a bit to get the widgets where I wanted them in the site but Yotpo has clear help guides on how to do so.

Yotpo has been great to automate the review collection. Customers can very easily respond to the automated emails to give us reviews and help convert other potential customers

Very supportive team, especially Ronel R, help me a lot. really appreciate it. worth the money.

Elvin was really helpful with my questions! I also love that I can easily integrate my reviews from a previous app.