Yotpo Product Reviews & UGC

Very good tool for reviews and super helpful customer support! Highly recommended for every shopify store owner

Fantastic app, easy to install (from a non techie) and looks great on our website.
Amazingly easy to sync with site and Twitter! Thanks for a great job.

Probably the worst customer service I've ever encountered. Asking them a simple question means days of emails designed to beat around the bush and up sell you on their extraordinarily high priced plan.

I really wanted to like their product but they are basically a scam at this point. Stay away from these used car salesman.

In our first few days using Yotpo reviews, I haven't been able to figure out how to do something twice. (I do think the app could benefit from tool tips, guides, and/or other more instructional info regarding setting up/getting started). Both times I used Yotpo chat and was helped very efficiently and effectively by the customer service team members. I am very pleased with their customer service so far. And I look forward to being able to speak to the rest of the app in the hopefully near future.

Great support - quick to assist when there are issues. I struggle with importing reviews from Cratejoy, because my files somehow omit information when saving to a CSV. Support takes the time to fix and import on my behalf.

We just switched over to Yotpo and had AMAZING customer service in the process. Donald U went out of his way to help us move onto the platform and integrate our reviews. I have rarely had this positive of an experience dealing with support on Shopify apps and couldn't speak more highly of Donald U and the help we received from him!

Ruli and Happy were both very helpful with a couple of technical issues I experienced. Both solved the problems very quickly for me! Thank you again!

The ONLY thing I don't like about this app is that it says it is a drag and drop (or however you say it) and it's not. I had to get help from someone at Yotpo to add it to my website, however that service was EASY and GREAT. I am super happy with how they installed the app.

I had some difficulty inserting a code for the review app and Eduardo R was so helpful. He swooped in and the work was done quick! Thank you, Eduardo!

Good app for reviews. Love receiving notifications that I have a happy customer review! Think I need to upgrade though to get more out of the app