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I like this app's offerings overall. I had some issues where it was sending review requests automatically before I was able to set up the email header and that was frustrating but besides that mishap, the service is great for a small business and customer service chat line is quick to help
Ronel R. helped me with my carousel today. They are really nice and helpful. I use the chat to get help.
I have not used this app on my site as of yet but must give this company 5 stars for the service I have received so far on installation.
Thank You, Diane
Eleen was my support Agent. She was so helpful and amazing with me. I know nothing about setting up a website or adding reviews. But she was so kind and helpful with me and did everything for me. She was a life saver and I am grateful you have some one like Eleen working for you.
Nicole L was super helpful. I was having issue setting up reviews and she was able to clarify exactly what I needed help with.
It seems Yotpo teams do not care about Support ... I have some tickets and did not get an effective response .. .and I am still waiting .
Hey Beautylet Store,
Thank you for taking the time to give your feedback.
This is Melanie here from Yotpo's Client Care Team. I looked into your case and saw that one of our Support agents has gotten in touch with you to assist with the issue you were experiencing, and was able to help resolve it.
Please let us know if there is anything else you would like assistance with, and we would be glad to help!
Ridiculously overpriced app for what you get. Used to be good when they started out. No app is worth €400+ a month. Get over yourselves guys. Much better out there for cheaper.
Wonderful service setting up the app from Simoun Francis !!! Everything is looking wonderful, THANK YOU !!
Best review app out there! This is the only one I use for ecommerce. Very customizable and very simple to use.
I absolutely love Yotpo, I have the app on 2 of my stores and I look forward to opening more stores so I can install this App. Its so easy to use and looks great aesthetically on my sites. I couldnt be happier with this App and team