Yotpo Product Reviews & UGC

The app is very easy to use.When I don't understand something, Allent of the support team will reply me in time. This app is a good choice.

Amazing support and help. Very attentive and thorough. Allen was amazing and helped me optimize the app.

Nick is so professional， he resolves my problem and offers me some suggestions, Thank you, Nick， I will recommend to my friends, thank you Yotpo!

Very quick support right after the request! All issues fixed! App works correctly. Thanks again!!!!!

bin sehr zufrieden. auch der kundenservice ist top, die haben mir sehr gut weiter geholfen. danke :)

Joian Z helped me figure out how to collect reviews that were unable to send due to us having too many requests and not enough subscription LOL. Our business demand has grown and we needed to collect the reviews that were unsent. Joian really explained clearly so that a person not well versed in these types of apps could collect those missing reviews that are vital to our business. Yotpo has helped make the review collection process easy. Thanks Joian!!

Thank you Ed for helping me find a piece of code I couldn't find by myself. Quick and easy customer service!

App makes integration of reviews look great and the customer service is fantastic. My customer service agent Allen was extremely helpful and I got support very quickly. Highly recommend this app!

I would not add this app again, if given the choice. I initially installed it because it seemed like a fantastic product - and I'm sure it is. My complains are this:

1) They place their logo and link at the top of the review section. I think it makes the store look cheap and unfinished. I'm not happy with it, at all. I feel like they're basically forcing me to barter - their service, for free advertising. Something, I wasn't aware I was agreeing to.

2) When I removed the app from my storefront, it didn't go anywhere. Sure, the benefits of YOTPO were disabled, but the changes made to my theme were still present.

Now, I've reinstalled it, because I'm not comfortable manually removing the code, and if it's going to be there, it should be functional Still - if I could do it all over... I would not have installed it in the first place

Kenneth John M on the Yotpo chat was super helpful in helping me install the app, easy peasy! thank you!