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I've been using Yotpo for a few weeks now and love how it functions. Yotpo makes it so easy to solicit reviews from my customers and I have quickly increased my social proof. I will continue to use Yotpo indefinitely.
James fixed me "star ranking" problem within a minute! I reached out, was immediately linked with an on-line agent - and viola! Issue gone! Thank you YOTPO and James!
The app works very well especially for someone like me who cant code. Their customer support is amazing. They provide instant solutions and are ready to help you through their simple chatbox. Noren today helped me place the rating carousal on my website which I was struggling to do on my own. She also created an extra tile so that I can easily adjust it on my own in the future. Thanks so much, Yotpo & the team.
I was struggling to get Yotpo on my Shopify store. Dana Shamir helped me out by downloading it and transfering all of my previous customer reviews to the new app. I am so glad they could do this quickly. Glad to be using Yotpo!
first of all, without knowing anything about code, i was able to add the Yotpo widgets onto my website and make it look great, which shows how well done it is. An update of my theme created havoc on my website and Josephine immediately came to the rescue and fixed everything for me. Amazing customer service!!!
Love the app and used support today for the first time. Lightning speed, friendly, efficient help, right on the spot. It doesn't get better than this. Thanks Yopto!
Update - Back for more help today. After changing themes, Junalou was happy to re-install my reviews, carousel and badge for me. Much appreciated. Support on Yopto is always freindly, efficient, and eager to help. Thanks again!
Another update. I needed more help after changing my Shopify theme, and Rhenant was able to quickly solve all my issues. I so appreciate such great customer service.
The app itself is great, but this review is to talk about the customer service. I dealt with Jo Lorenz earlier today, and he was super helpful in getting the app moved over to a new theme that I had installed. He dealt with my requests to place the carousel in different places on the homepage to see which worked best, and also set up the product page exactly how I wanted.
Hi,
Thank you so much for taking the time to leave a review! We're pretty big fans of our support team as well.
We'll be sure to pass on your kind words to Jo.
Excellent customer service! If I have any problems at all with the widgets or app in general, I am always helped in a lovely, friendly & efficient way. A special thanks to Reinier for this! :)
Thank you so much for taking the time to leave a review. We're so happy to hear our customer support is hitting the mark and was able to help!
Yotpo is a very useful app to build trust with my customers. They often refer back to it. Customer service is outstanding, fast and efficient. Anne from Yotpo was so quick to help when I had a question implementing the widgets. Highly recommended!
great app and help me import my different platforms reviews and their are quick response. I give five stars and recommend it