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Great product and extremely fast customer service. If you dont have this App you are missing out. A++++
This is such a great app and the support is AMAZING both times I have reached out for help! I have been using it for a number of years now and it has been a great addition to my store.
We recently installed a new theme on our shopify store. We had issues getting the reviews to display on any of our pages. We reached out and were immediately contacted to address the issue. Doner was quick, asked where we would like items to display and did the work very quickly. We could be happier with the service we received and are thrilled with Doners quick response and friendly service.
The rep I had Edilyn B really helped and guided my through the set up process for my site with Yotpo. I have had the app for sometime and never knew how to incorporate it into my site. Mosneaksshop.com
Excellent customer service from Ruzsel J!. We needed help with installing the widget on a new theme, and Ruzsel was incredibly attentive, helpful, friendly, and knowledgable.
Hands down, this is a MUST HAVE APP for any store owner, it truly is excellent and had benefited my User Experience and my business for sure. First of all, their Mail After Purchase feature gives me a great way to stay in touch with my customers as they are taking their monthly bottle of Liquid Vitamins. Yes we are asking for their Review, but at the same time it gives me a chance to share some information with them and add value to their experience with or product.
The Installation was very easy, and their customization is also very good and allows you to match the look and feel of your site.
Lastly, I have interacted several times with one of their folks named Dannie, and she has been fantastic to work with, as was Dave early on. The only thing I think that can be better is to set up some better data analysis and tracking, so that when you receive data from various things, you can drill down and see everything.
Overall though, EXCELLENT APP, I highly recommend this.
Best,
Ray Doustdar
www.buiced.com
The customer service of Yotpo is awesome! Howell is the staff from support agent who helped me today. Nice and patient!
This app is very useful to our online store and the support we received from Kenn T and John G were very quick and useful.
Probably one of the best customer service ever experienced from a software provider. Very impressed with the help provided and the resolution to my issue
Loving it so far. The help-chat folks are so helpful. Thanks Djan!!! So thankful for your help today <3