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The customer service staff Daniel P answered and solved the problem very quickly, which solved my problem very well
Quick responses indeed makes a difference. Thank you for sharing your experience.
Doner is very nice man，He was very enthusiastic about helping me with my problem
Thanks for the feedback! appreciate it.
I highly recommend Ian Christian C. He solved my problem quickly and efficiently in a timely and polite manner. Great Job! Thank you Christian.
Ruzsel John he got in call with me and got the app working so since i was planing to uninstall the app he changed my mind and make it working , thanks again for the
We’re glad Ruzsel was able to resolve the issues and change your mind about uninstalling the app. Thank you for sharing your experience!
I've used this app for about two years. I do love things about it but it does slow down free shopify theme versions (I was using the carousel on the main page). I have used the help options multiple times with success but this last time (today) I had Doner who FINALLY helped me to get me exactly what I was looking for. I still have all my reviews but now on a page with a button so all reviews are stored in one place (including on each item page) and my site is already faster. Doner was such a huge help and far surpassed any other customer service member I've had these last few years.
Thank you for sharing your experience with us! We're glad to hear that you've enjoyed using our app overall, despite the challenges with the free Shopify theme versions. We appreciate your feedback and hope you continue to find our app beneficial for your business!
Quick responses with customer service questions. Easy to navigate the platform.
Good to hear about your UI/UX experience - we are constantly improving it!
App has been working well and I've received terrific customer service from Ruzsel Nabong!
Thank you for the feedback!
Great support! Special s.o. to Ian Christian C. who helped me out.
Excellent customer service! Doner assisted me and resolved my issue promptly. Thank you!
I love their technical team. I’ve been using this web app since 2019. I’ve built up so much customer rapport using this wedge, and I recently redid my website and the reviews disappeared but Wendyle fixed it in less than five minutes! I love how you can click on the reviews from the top of the page and go to the bottom to review all your customer reviews on your products!
That's wonderful to hear! It sounds like you've had a great experience with Wendyle and the support team. The ease of accessing customer reviews is definitely a plus. Thanks for sharing your positive feedback!