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Reinier, a customer service rep, worked with me for 2 hours on a project! He was so kind and helpful and didnt make me feel annoying when I didnt understand how to do something. Highly recommend!
My reviews were not being displayed on my product pages. Reached out to customer service and received a quick response. Simoun checked on the issue and fixed it right away. As always, great customer service!!
I haven't used it yet but I need it. Manny was a great help with the install of the widgets. Thanks
Great app & live chat. My man Allent M on, had a small bug fixed in no time at all and answered all my questions :-)
I am a new/old customer who just added Yotpo back to my Shopify store. Needed help not only adding new code but cleaning up old code. Manny was amazing in chat support! He was very patient with this tech deaf customer, walked me through the changes step by step, and made a stressful transition easy. I am grateful for this human touch in an automated world. Thanks Manny!
Eduardo and the other Yotpo support team members have always been very responsive over the years with helping to combine reviews as we change SKU's, and make tweaks when we've updated our theme. Thanks team!
Thank you so much for your review. We're big fans of our support team as well!
Loaded it and BAM....5 reviews with the first few hours! I love this APP!!!!
Very good customer service and help with any issues. Quick resolution with their online chat team. They asked for screen shots so they could see what I was seeing.
Thank you for your review. Happy to hear our support were able to help you with your issues.
We LOVE Yotpo!! It is so fantastic to let our customers share their knowledge of the products they've received, because we sell to a community of babywearers who value each others opinions greatly (as do we). It's also a nice perk when a positive review of our store gives us a pat on the back we might not receive if we didn't have the store review feature. Thank you, Yotpo!
Super easy to use and great customer service if you need assistance with installing code, making custom edits, etc
Thank you for your review. Happy to hear we were able to help you!