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I had trouble downloading my reviews to import. It kept saying error everytime i tried to import them & Ed was very helpful!
I transferred my reviews from Judge me. It's been a little tricky getting it all working seamlessly. But the customer service at YotPo is perfect. They're immediately responsive and understand exactly what I need.
It works correctly, but the appearance according to website is hard to find
We appreciate your feedback, thank you!
Ho appena iniziato ad usare l'applicazione e ho trovato qualche problema sia nell'importare recensioni che per importare i widget sul sito. Nonostante questo ho risolto i problemi grazie al supporto clienti che è davvero disponibile. Purtroppo c'è bisogno di un po' di pazienza
I like this app's offerings overall. I had some issues where it was sending review requests automatically before I was able to set up the email header and that was frustrating but besides that mishap, the service is great for a small business and customer service chat line is quick to help
** edited 21/2/24 **
After my previous 1* review the team actually reached out to me, arranged a video call where my concerns were heard and my issue was pretty much resolved instantly. It took a few tweaks but they were on hand once they saw my review. Im marking as a 4* simply based on our start to business, but overall its been okay since. If you dont get a response reach out via other methods ...
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Out of all the free apps for reviews, Yotpo is probably the easiest to use and configure. They also have a great support team that responds to your questions within 24 hours or sooner.
Unfortunately, Yotpo just isn't for my store. I sell one of a kind vintage items and needed a way to collect and display site reviews instead of product reviews. I told this to one of the representatives and they ...
Ali Khan
Fitness Trainer
What I love most is that there are no unnecessary additives or gimmicky claims – just pure, natural goodness. If you're looking for high-quality, locally-made products, AKIN FOODS is your best bet.
Tough at first to get this all working but the support was fantastic and helped me get it u and running on our site very efficiently! Great reviews App!!
Still a little early to give 5 stars, but the customer support is great. Very hard to come by apps these days that don't just try to send you to the FAQ's.