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Their app works well, and their support is always responsive -- often immediately, at worst within 2 days.
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Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.
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Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again
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Yotpo app works great for reviews. Thanks for Doner p, He has been a huge help in import my Shopify product reviews. highly recommend.
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Many thanks to Doner P. Fast, competent, on point. Great customer service!
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These guys are amazing. I came to them this morning with a litany of issues and one by one, they swatted them down like a bunch of flies.
guys, thank you so much for making my morning less stressful.
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We're a French brand and the application is mainly in English, so we're not giving it 5 stars because we can't make the most of our time on this application. However, the application is very good, easy to use in operational terms and the customer support team is very relevant and efficient in its responses. That's why we like this application despite the language barrier, because we get answers easily with the online chat.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Ruzsel J helped me right away and fixed an issue I was having integrating Yotpo with my shopify store. Great customer service! Solid app too!
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The app does what I need it to do at this point. My store is very very young and the free portion works good for what I need. But I had a demo call with Gal Baum and he really helped out a lot by walking through the app step by step with me, and going over all the features. Very professional, very thorough, and understood exactly what to do for my needs.
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I encountered an issue with the review carousel display on my homepage, but Ruzsel J from chat support had it fixed in under 15 minutes. It was the quickest and most hassle-free customer service I've ever had. I highly recommend Yotpo products for their excellence, not to mention their UI design is absolutely stellar!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!