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I had a small issue with how we were formatting product handles and the Yotpo customer service team, specifically Rhenant was very helpful in resolving
This is amazing app and amazing customer service that respond very fast to any ask, Thank you! A+++++
素晴らしいサポートです。
グーグル翻訳を使ってのやり取りでしたので
だいぶつたない英語だったと思いますが、
何度も(しかもすぐに)対応して頂けました。
アプリもそうですが、特にサポートの対応は素晴らしいです。
la aplicacion es buena, pero el soporte es excelente, me respondieron a través del chat y eso me ayudo a resolver un problema con mi sitio web
Great customer service thus far. Friendly and easily take care of any issues that pop up. I look forward to seeing what more we can do with this app.
My favorite app of all I've installed. By far. I had no idea what a gem this thing was until I first posted to social media with it.
You see, I have about 110K fans on FB, but regardless, only 200-300 people see my posts since their algorythm change. What is weird is if I post something from Buzzfeed, it goes viral and half a million people will see it, strange right? But for all the people who have already liked my page, they won't see a link to my site that I post, or a status update etc.
Well, Yotpo not only sends email requests to people (which is completely customizable, when they send it, what it says, if it posts automatically to the site or not, etc) but you can also click "post to social media" or comment directly from your email to answer a customer question or respond to a review.
When you post to social media, it is a yotpo link - so they can track how many people they referred to your site. Who cares, they're still going to your site.
But the great thing is, somehow the yotpo link works with facebook's algorythm to actually get out to all of your fans! So I will have thousands of people see the link, and ten times the normal traffic on my site after I post a good review on a good product to social media. It is fantastic! And super great for my business! I wish I could give yotpo a high five and more than 5 stars, I'm very grateful for this app!
Great platform and app. Particularly good service from Kenneth John M. Easy to use and now just waiting for my emails to import across.
I've had different issues and the customer support, in particular Rein, was really keen on solving my issues. They definitely deserve 5 stars.
Love this app and the customer service. They are always there to help and their services really do make your products look more legit.
Very easy to install, one improvement I would recommend would be for anyone who doesn't buy off your website that their review would appear as a "product" review opposed to a "site" review. Otherwise excellent.