Product Reviews by Yotpo , 6.843 Rezensionen

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
7. Juni 2021

I'm very happy with the app, the customer service is outstanding. I had help via a live chat with 'ed' he helped me download the app and answered any questions I had, very patient... i'm looking forward to using this app with my website. Thank you ed.

Destination Curves LTD
Vereinigtes Königreich
Etwa ein jahr mit der App
2. März 2021

so useful!! i had a few technical difficulties and the support staff available through the live chat was so helpful to resolve the issue. I was helped by Mary-Anne who went above and beyond to resolve the issue. Would definitely recommend!

My Mane.co
Vereinigtes Königreich
Etwa ein jahr mit der App
13. April 2021

I had a problem with my reviews tab and Junalou was nice enough to help me with it and showed me how to fix the problem and everything

FaithBeautyCollection
Vereinigte Staaten
Etwa ein jahr mit der App
Bearbeitet am 2. Februar 2022

We recently changed themes in our store and the widget disappeared. Howell was super helpful in getting things up and running again and in record time. We love using Yotpo and the customer service is always A1! Keep up the great work you guys!

Mini Soles
Vereinigte Staaten
Etwa ein jahr mit der App
Bearbeitet am 13. August 2023

Jovian was amazing. He resolved my issue in 2 minutes flat. Definitely recommend this app for your website.

Seductive Stature
Vereinigte Staaten
Etwa ein jahr mit der App
Yotpo hat geantwortet 9. März 2023

Thank you for writing a review — we value your feedback.

15. Juni 2021

Incredible customer service. We had a problem grouping our products and updating our catalog. Junalou from the Yotpo team patiently helped me through the entire process and went above and beyond to get it solved. We will continue to be loyal Yotpo users. :)

Under the Weather
Vereinigte Staaten
Etwa ein jahr mit der App
Bearbeitet am 17. September 2020

So far this app is working like a charm. I love the look and setup was super easy. I sent 3 emails to support when I upgraded my account and Paulo responded within 10mins. I asked him if he could instal some widgets onto my website and presto without any question the job was done within 5 mins. Thank you Paulo your the best,

Update

Always receive the best service thx

Mark Ryden Canada
Kanada
Etwa ein jahr mit der App
Yotpo hat geantwortet 5. August 2019

Thanks for the great feedback, Mark Ryden Canada! And keep enjoying Yotpo!

Bearbeitet am 2. August 2021

We recently updated our Shopify theme and I was having a hard time figuring out if the Yotpo app was operating correctly. I chatted briefly with Sheen and got the help I needed. So, in addition to providing a swell way to collect reviews, they back up the app with swell customer service. Awesome. Thank you! Once we finalized our theme update, I noticed our product reviews were not showing up on our product pages. I contacted support and Orly helped get things sorted out. I couldn't ask for better customer service. Thank you!!

MooBuzz® All-Natural Leather Protection
Vereinigte Staaten
Etwa ein jahr mit der App
2. März 2021

Junalou was so fantastic and helped me so efficiently with setting up the product reviews on my page, highly recommend!!

Farryn Amber
Australien
Etwa ein jahr mit der App
19. Januar 2023

Needed assistance on placing the widgets back on my website after changing my theme and Warly S. assisted me and was able to get my reviews and star ratings to display again. Thank you so much.

Twelve Ninetysix
Vereinigte Staaten
Etwa ein jahr mit der App
Yotpo hat geantwortet 23. Januar 2023

Thanks for your feedback, we really appreciate it.