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Allen M was extremely helpful in getting setup. A very smooth and quick process! Thank you Allen :)
Mark has helped me with my duplicated reviews, Im very bad with excel and still learning about this app. He showed lots of patience and great service to solve my problem. Great job!
This app has been great, I'm still just using their intro version and loving it, will upgrade soon. Had an issue today and Diane on their chat service helped to solve it right away, very helpful.
Daniel P. was quick to respond and super helpful. This app is super easy to use and integrates well into my shop. Thank you so much!!!
Yotpo is a wonderful tool for gaining trustworthy reviews from customers. I appreciate the ability to tailor some of the design aspects and wording even on the basic plan. Most recently, the feature I appreciated the most was the ability to import my reviews collected on a previous platform over to Yotpo. I was able to follow the very detailed instructions provided to create a file for upload. Once submitted my reviews were up on the site the very same day! Moreover, the customer service I received from Paulo was incredible! Thank you for such prompt responses and helping to ensure my reviews were uploaded successfully!
Hi there! Thank you so much for taking the time to leave such a thorough review, we really appreciate your feedback. We're thrilled to hear you're enjoying Yotpo and our customer support team is hitting the mark!
Back into early this year, we switched from another review app to Yotpo. Everything is wonderful and smooth. We just wished that the review stars can show up in the collection page before entering product page. But we have seen Yotpo team working diligently to improve their app and adding more functions over the course of this year. Last weekend we found that Yotpo added code that you can add review stars and we quickly pasted to our codes to show star rating but we failed. We emailed Yotpo on Sunday and got response from Lucy on Morning and Tuesday morning everything is fixed and in place and the review stars show on our collection view nicely. Thanks for a timely and great job!
Besides the start rating, we found that the Yotpo added coupon promotion in emails sent out to customers. And lots of other thoughtful features are added this year. Very happy to switch Yotpo. Great job you have done!
Yotpo services is great! And have quick response in solving my installation problem. Ther're friendly=) My Yotpo asisitant is Mark Oliver R. He/She help me a lot on the proclem. Thanks for the services!
I love this app. It's easy to use to collect and show reviews. I love it so much, I transferred it with me when I moved to Shopify from my previous website host. Their support team cannot be beat!
Its a great app . cant ask for more . all my needs were met and great customer support. immediate response to tickets were given.
great help.
We appreciate your feedback, thank you!