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Great app! I love how it's so easy to collect reviews! Pauline from Yotpo was a tremendous help to me!
They rope you deeper and deeper into an abyss of fees. YOU CAN'T CHANGE THE COLOUR OF YOUR BUTTON IN YOUR EMAIL without the Email Template Editor, which is only available on Premium Plans. We were paying $299/month and we could not change the colour of an email button?? The support is good, but you have to stay on them. They tried to blame my theme for some issues when the theme was Testament, a pretty major theme on Shopify. I stuck to my guns and eventually got some CSS from them that solved my problem. Shogun integration is not as seamless as they say it is, but it does work with some help from support. It's a lot of money, so I expect an easier experience than I've had thus far, and as I've gone into a deeper dive, it seems VERY APPARENT that anything lacking is lacking BY DESIGN! To get you roped into deeper and deeper monthly fees. STAY AWAY! They were once good, they are now GREEDY and terrible. I honestly feel bad for their customer support team.
Great first interaction with technical support. Reinier D. was knowledgeable, and extremely helpful.
I needed help getting my reviews to be seen on my website and Sheen helped me right away and got everything situated for me so quickly. I appreciate his help a lot.
Thank you for leaving a review. We're glad Sheen was able to resolve your issue!
The best product review app around! Loving it!
the app works well on my website, and the customer service is good, nice app to collect customer review
Kenn T Thank you sooo much for your help. Your service and time to complete my problem was very fast. You were able to fix the issue of adding my star ratings to my products and I'm very appreciative and grateful for that! Kenn deserves a Raise , customer service was superb
-Levels Brand, LLC
I had an issue integrating Yotpo with Shopify and Yotpo customer service was excellent and helped me solve the problem right away. 5 stars!
The customer reviews are a fantastic way to get customer input on the site.
Hana
Love this app and looks great on my site. Customer service from Josephine was amazing. Totally hassle free.
Thanks for the awesome review, Australian Natural Protein Company! We love hearing from customers that are super happy with our product and service. Thanks for taking the time to give your feedback, and keep enjoying Yotpo!
ask for how to export Q&A, there is no option in your Yotpo Admin to export. Ron help to do this. Thank you so much.