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We migrated from Magento2 to Shopify and Crescel was extremely helpful in helping us get our old reviews transferred to our new website. The app is awesome and the customer service is even better!
So happy you were pleased with our service, Survival! Thanks for taking the time to leave us a review.
This app is amazing for being free, I just didn't appreciate the headache it gave me while I was trying to figure out how to use it. I didn't expect it to e-mail every customer who has ever bought items from us ever, I thought that was a little ridiculous. I didn't even know this app was going to e-mail customers, or send me over 100 e-mails in 2 days. The app is very vague on explaining how it works until things happen, like posting on our Facebook Page and the large widget at the bottom of product pages. I am also disappointed on how I can't easily find out enough information about a customer to contact them if they have a question. The interface has some glitches. Like the navigation buttons magically disappear when I am looking at the list or reviews if I go to publish or unpublish a review.
It's easy and the best way to get feedback. 100% recommended
Within just a few days of installing this app, I received over 35 reviews (and counting!). Their customer service is top-notch, too. I would highly recommend this app to any shop looking for a solid customer review system.
I am really enjoying the free version of this app and I can't wait to have more customers for my small business so I can upgrade to Pro :)
Transferring over reviews from old ecommerce host to new one was very confusing, but Grace from Yotpo was a great help. App is great!
Customer chat was really helpful - had issues with some integration and resolved it with a quick chat. Seamless experience. Ronal R was a very helpful agent.
Rein and Nick helped a lot. They were super responsive and resolved the issue even though it took 32476487 tries just to figure out the problem.
Wow, thank you so much for the glowing review! We love to hear stories like this and are happy to hear you're enjoying the benefits of Yotpo- from our app to our customer support.
THANK YOU, THANK YOU, THANK YOU, THANK YOU SOOOO MUCH Josephine E. i needed help about fixing stars on Prestige theme! On products pages and collection. she made everything as i ask her! GREAT GREAT GREAT JOB!!! Thank you so much AGAIN!!! I RECOMMEND THIS APP 200%
Paul was super patient with helping me install some code on my site! Great customer service - recommend the paid plan to get it.