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Special thanks to Jeorge Kenneth who stayed with me a long time today making sure I resolve all my questions and needs to display everything as I wanted to. First time using the chat and was really effective.
App support is very helpful and fast! It didn't even take 4 minutes for my query to be solved. Kudos to Orly, the app support.
Jane Rilu was a HUGE help to me! Jane helped me create and install a reviews carousel on my homepage!
Don was absolutely outstanding great help! Helped me get everything installed quickly and working great can't wait to use this platform. Also needed help from Manny these guys provide awesome and fast customer service.
Super Support, work pro and fast... Can be little cheaper :D Have a nice days and perfect weekend ...
Pauline was great!! I input the code wrong and literally within 5 minutes of me giving her collaborator access to my store she emailed me back saying it was all fixed :) Amazing support!
Hey Cheekyy! Love the feedback, thanks so much for the great review!
This app automatically asks customers to leave reviews which is great! I have a store that I delete products as they sell so I wasn't looking for product reviews. Doner P has helped me figure out how to use 'Site reviews' instead of 'Product Reviews'. Would recommend this app for your store.
Customer service was truly world class. My reviews stopped working due to a shopify update. My man Ronel had it fixed within the hour.
working our way through learning another app for our store. Warly S was a great customer service representative.
We appreciate your feedback, thank you!
I am using Yotpo's review app and when I was testing the site, I ran into a snag with my settings. It was not problem though! I went to the Yotpo chat and within seconds a Customer Service representative was helping me. I had Junalou, and they were fantastic. Junalou quickly identified the issue and fixed it. Junalou went above and beyond when I asked if there were any other setting changes they recommended and they made a another recommendation and change to the star rating options. I was very impressed with the fast, helpful service. I am very happy I choose Yotpo as my review app extension for Shopify store!