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I had a fantastic experience with this app! Daniel P. was incredibly helpful in answering all my questions and guiding me through some challenges (which turned out to be more of a learning curve). Daniel's assistance was thorough and outstanding. Thank you for the excellent support!
So glad to hear you had a great experience! Thanks for sharing your feedback!
Vincent was great! Excellent fast service as always!!!
Thanks for sharing!
Outstanding customer support from Sheila R today.
Thoroughly efficient and courteous throughout and issue resolved!
Thanks Sheila, pleasure chatting with you!
It’s always great when issues are resolved efficiently and with such great service. Thanks for sharing!
Vincent C worked diligently and quickly to help get our reviews live and reflecting properly!
A very nice platform, special thanks to Doner for helping me solve the problems that occurred during the upload process, very professional, thank you again! You are an angel!
Thanks for the wonderful feedback!
When uploading a review, it kept failing and kept getting errors.
I contacted customer service and got a quick response. Reymon Alvero gave me a relatively complex review template and helped me fill it out and upload it.
This is a good customer service team, but I think it would be more convenient for me to upload it myself if there were no errors, otherwise I would need to contact customer ...
I can see how it’d be more convenient if the process was smoother for you. Thanks for your feedback! We are working on making this process easier.
Arven was able to assist me quickly and professionally. He was patient and able to direct me through the process to solve my problem. I am always highly appreciative of this level of customer service.
We are very happy with the Yotpo Product Reviews and UGC app. There are a ton of customizations that can be made and multiple ways to display your product reviews. If ever we have any issues, the customer support team goes above and beyond to resolve. Today Ruzsel helped me to customize a landing page I was stuck on and had my questions resolved in minutes.
Thanks for the great feedback!
Daniel from Yotpo's support was of great help to get my TikTok - Yotpo integration up and running and have the reviews syndicated!
Glad to hear the TikTok integration is working perfectly! Thanks for sharing!
Love this product - great customer service. I noticed an issue with our reviews, Doner sorted it out in under 5 minutes and explained what the issue was so I can ensure it doesn't happen again from my end. Really happy with this service!
Love hearing that everything got sorted so fast! It’s awesome when support not only fixes things but helps prevent future issues too. Thanks for the great feedback!