Yotpo Product Reviews & UGC

Radly was extremely helpful and quick to complete my request. I wouldn't hesitate to reach out again.

Allen has helped me several times to navigate Yotpo! He is so helpful, patient and clear when answering my questions. Thanks Allen!!

There was a glitch in their system and my customers weren't getting their reviews. The employees were attentive and helped me work through the issue and manually sent the reviews to those who hadn't received review emails. But would be sure to keep an eye on emails to ensure it doesn't occur to your shop. I had another incident with the site - it stopped sending reviews altogether. It seems to be really unreliable.

I have been speaking with Ronel and he has been so very generous with his time and expertise. I had many questions and he was able to answer each one. Nothing was too much. Some of the best customer service I've received. Thanks. The app is great and I look forward to using it more effectively.

its a nice apps and good to use review app. Support helped me to solve my issue with quick response and a good attitude. Thank him very much.

Doner was super helpful in helping me get reviews integrated into my new website. Thank you for all the help.

The app itself is already amazing, with great integrations. But their customer service is 10/10. I reached out over the chat box for one question, and Reinier D assisted me with installation and other questions!

Once set up, Yotpo is great! It did take quite a bit of time to set up, with some bugs in the Yotpo platform and some slow update times on some features. The support is awesome, and will fix anything instantly. As a person with little understanding of code it did take a lot of hours of support with both Shogun (our page builder) and Yotpo. But end result, great!

We transferred from stamped to Yotpo and aren’t looking back. This app is the luxury of reviews and management. Support is top notch to add the cherry on top.

Reached out to support with a simple question I am unable to find the answer to on their "help" forums. It's been three days and no response. Thankfully I am using their free version, but I wonder if the service is any better if you're paying? Definitely not a good first impression. I would be weary spending money on this app when their support team does not seem responsive.