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I had some trouble uploading my productreviews from another platform to my shopify website. Warly S was very patient and helped me a lot to solve the problem. 5 stars for the support!
Very easy installation instructions and it integrated very well with my existing store. I would definitely recommend this app.
Recently installed this app for www.easyorganic.com.au and had reviews on my product page within an hour.
Donner P was super helpful. Couldn't be better! It was complicated and she handled it well, understood the request on the 1st go-around; rare in itself.
Thank you for sharing your thoughts with us!
Great app and so easy to set up.
I have very unique products and rarely ever have the same products repeatedly, which means I can't use the widget, which is unfortunate. I can use the SEO page instead, but the formatting is much more limited. It seems every reviews app I've tried would have the same issue so I'm sticking with Yotpo for now anyways. However, MAJOR points for the customer service. Both people I dealt with were very helpful, and even made lots of the changes I requested themselves right away. Very very happy with the customer service.
Yotpo sales had enough time to call me multiple times, but I hate it when installed there is no email/ chat or phone support available. I am waiting for 3 days for a response from the contact form, and the app is not doing well.
Have an app, have support, period.
I have used Yotpo on my website for about a year now. Before I had a place for customers to leave reviews business was lacking in the products sold dept. Reviews are a must these days. Since I started using Yotpo, the reviews have picked up and my business has too! I know its one of the first things I check when buying products online. Today I opened up a store on a different platform and I wanted to keep my reviews, but I could not figure out how to get them to follow my change. After fooling with it for a few days I broke down and ask Yotpo for some help. I received instructions on what to do not long after I asked for help. Well, I still couldn't figure it out. So Paulo wrote back and offered this for me. He promptly fixed my problems in no time. I have to say, the response time to my email was fast, courteous and willing to go that extra mile to help in any way he could. Thank you Paulo!
Hi there! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we're hitting the mark on customer support and service!
Jo Lorenz very helpful and patient with me. Helped me get my product rating situated on my store platform with shopify.
This app works really well with no issues. They have a super responsive customer service. Was able to get my Etsy reviews transferred over relatively quickly. Thank you, Mary!