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Their sales team are way too aggressive and make promises they can't keep. reneged on a written contract we had in place.
I love this app, it's just not for every type of business. Because my inventory is constantly changing (hence products are removed thus taking the reviews along with them) it's tough. I'll get a good amount of reviews on a product and then it will go out of stock and they'll disappear. Easy to install though and works great at reassuring customers on their purchases.
Had an issue installing but support took care of it in quick time. Very helpful and now I can use the app
Required help today with installing widgets. Junalou was amazing. 10/10 service. Could not have had a better experience via a chat service. Great job Junalou. I will be recommending this app!
Yopto provides a very good service, thank you very much. I will see if I can bring more help to the review in the future
Installed the app so that my customers can review on our products. Had some issues with integrating the widget to my website. The team was super responsive. I highly recommend
Champion. So easy to set up and use. Love that you can set it up to email customers and ask them to leave a review. Love the social media integration.
A must have for anyone who is just starting out on shopify! 5/5
Amazing costumer service! they have been very pleasant to work with, they are quick to reply and are humane. They understand and sympathise with your needs and situation and are swift to reply and help.
Thank you for your review. We're thrilled to hear you had such a positive experience with our customer service!
I've used this app to automate asking for reviews. I love how it also automatically posts these reviews to my FB and Twitter accounts, which has brought people back to my website and provides that social proof. Even when I had to delete and republish a product (which had a positive review attached) due to a technical website issue, the Yotpo support was so fantastic and exceeded my expectations, the team helping me reconnect the original review to the new product listing. I could not recommend Yotpo enough!